New 
Asst Merchandising Mgr eCommerce
 American Greetings Corporation | |
 United States, Ohio, Westlake | |
 Nov 20, 2025 | |
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As this is a hybrid role, working out of our Creative Studios in Westlake, Ohio, we will focus on candidates who currently reside in Northeast Ohio.
American Greetings is looking for an Assistant Merchandising Manager in eCommerce. This position is responsible for collaborating with internal teams (e.g., product management, sales, BI) and external partners (e.g., agencies providing marketing and PIM/DAM services) to effectively publish and merchandising AG's products on 3rd party ecommerce platforms of larger mass and grocery retailers. Effective merchandising includes: [a] ensuring accuracy and relevancy of published data - including associated metadata, [b] making appropriate changes - product and content - based on seasonal nature of the business, and [c] resolving in a timely manner any issues preventing successful display of AG's items online. ESSENTIAL DUTIES & RESPONSIBILITIES: * Successfully adheres to a calendar of activities to ensure items can be merchandised online at the appropriate time. * Participate in appropriate cross-functional meetings with internal and external partners to ensure all deliverables are met. * Partner with product and marketing teams to communicate knowledge and understanding of the customer experience as it relates to product reviews, shopper journeys, site and user experiences, etc. * Assist the Merchandising Manager in the procurement of necessary merchandising assets (photos, video and editorial). * Provide input and recommendations for new products to strengthen the presentation of our product detail and/or brand store pages. * Responsible for ensuring all relevant data required for product detail page creation is gathered and formatted in a way that it can be uploaded to various customer portals. * Be informed on new trends in site merchandising and key metrics. * Make continuous improvements to product detail and brand store pages to improve traffic conversion. * Responsible for answering site questions and providing feedback to customer reviews. * Prepare and coordinate assets for Click & Collect customer site merchandising. * Develop and maintain all C&C POGs within Blue Yonder (i.e., AG's planogram tool); collaborate with Floor & Space Planning Team to assign C&C POGs to appropriate retailer doors. | |