Spanish Bilingual Retail Assistant Manager

You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

Here, you'll get to encourage a sales team and create outstanding customer experiences in one of our retail stores. In this role, you'll be leading a store team from developing the best sales specialists, and driving sales targets to financials and store merchandising. You'll be the one creating an outstanding in-store experience that will make customers feel good about our brand and solutions-and help them to choose our wireless products and services.

• Leading your team by resolving customer issues and assisting with customer transactions.

• Encouraging your team with training and mentoring to deliver an outstanding customer experience by handling customer flow and store traffic.

• Identifying any selling skill gaps, then building and implementing development plans to help the team meet and exceed sales metrics and quota assignments.

• Running store operations - analyzing staffing needs, reporting financial and sales data, handling cash, meeting compliance, opening trouble tickets with Facilities/Network/IT as needed to ensure store up-time and functionality.

• Monitoring inventory by restocking shelves with product, maintaining device security and managing the cleanliness of the store.

• Leading store merchandising and planogram compliance in accordance with company expectations.

• Completing store opening and closing activities.

You're a confident leader who collaborates with others to achieve results. You're equally good at inspiring team members and engaging with customers. People want to be on your team. You get results, use good judgment and are generous with your feedback so that people can develop and grow under your leadership. You can balance many things at the same time, and still manage to provide that special attention to every detail - and every person.

You'll need to have:

• Associate's degree or two or more years of work experience.

• Three or more years of relevant experience required, demonstrated through work experience and/or military experience.

• Bilingual Fluency in Spanish and English.

• Willingness to work evenings, weekends and holidays.

Even better if you have one or more of the following:

• Demonstrated ability to drive positive results in a team environment.

• People skills for negotiating, conflict resolution and the demonstrated ability to build trust and act as an influencer at all levels.

• Strong written and oral skills for groups and individuals.

• Experience multi-tasking in a fast-paced workplace.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above.

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.