Instructional Design Supervisor

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you.

The Supervisor, Instructional Design is a member of the Learning Development & Delivery leadership team within the Supply Chain Operations organization. The ideal candidate is a hands-on leader responsible for guiding a team of instructional designers to deliver innovative, high-quality learning solutions. This role combines deep expertise in instructional systems design (ISD) with strong front-line supervisory and coaching skills to develop team capabilities, foster collaboration, and ensure timely project delivery. The ideal candidate is passionate about mentoring others, driving excellence in instructional design, and leveraging emerging technologies-including AI-to enhance learning experiences.

Primarily, the role of the Supervisor, Instructional Design functions as the department subject matter expert (SME) for designing and developing dynamic curriculums for initial position training, recurrent training, new process/application training in a compliance regulated environment. Familiarity with a learning technologies demonstrating up-to-date knowledge of various delivery modalities including the technologies to deliver in person, virtual, digital adoption products, and self-directed learning is key.

Key responsibilities include, but are not limited to:

Instructional Design Leadership

• Serve as the team's ISD expert, providing strategic direction and best practices.

• Apply design models (such as ADDIE, LLAMA, SAM) and other proven frameworks to create impactful learning solutions.

• Stay current with tools, technologies, and trends in instructional design and learning science.

Team Supervision & Coaching

• Lead, mentor, and develop instructional designers to achieve professional growth and high performance. Have a strong passion to coach and develop.

• Conduct regular feedback sessions and create individualized development plans.

• Foster a culture of collaboration, innovation, and continuous improvement.

• Work with Training Delivery Managers to ensure successful hand-off of content from development to execution.

Project Oversight

• Strong project management skills to organize team resources and manage workloads to ensure
  on-time delivery of learning projects.

• Monitor project progress, resolve issues, and maintain quality standards.

• Communicate effectively with other LDD leaders and stakeholders to align deliverables with business needs.

• Organizes, maintains paper and/or electronic training manuals, guides, and course materials.

Innovation & AI Integration

• Suggest and implement AI-driven tools to improve efficiency and scalability in learning design.

• Guide the team in leveraging AI for content development and learner engagement.

• Prior experience preferred in one or more end-to-end Supply Chain Operation functions including Customer Experience/Contact Centers, Distribution, Purchasing, Transportation, Leadership Development

Other training responsibilities as defined by leadership and the organization.

Minimum Requirement

Typically requires 3+ years of subject matter experience including exhibiting leadership capabilities.

Education

4- year degree in related field, or equivalent experience.

Critical Skills

• 3+ years of previous experience in instructional design and e-Learning development.

• 1+ years of previous experience in a leadership role within training development and delivery teams or related functional experience.

Specialized Knowledge & Skills

• Working knowledge of Learning Management Systems (Cornerstone onDemand preferred).

• Prioritization and planning skills, with demonstrated success delivering on time and within budget.

• Must be detail-oriented, flexible, and can work in a fast-paced environment with multiple deadlines and shifting priorities.

• Proven success at establishing rapport with business partners at multiple levels, working on larger teams, and collaborative work habits.

• Strong Microsoft Office application skills including PowerPoint, Word, Outlook, and Excel.

• Strong written and verbal communication skills, including proofreading/editing.

• Proficiency with virtual conference tools such as MS Teams, Webex, Click & Connect, Crestron systems.

• Publishing skills using authoring tools such as Articulate Storyline, Rise360, Camtasia, Canva, Adobe Express, Vyond, Snagit!, Cornerstone Guide, Mighty!, Eleven Labs, Hey Gen!

• Design and development experience across multiple modalities including mobile delivery, video (such as podcasts, informational videos, demonstrations, etc.)

• Development experience preferred for the following applications: Five9, Salesforce (Agentic Agents, Einstein), Verint Cloud, SAP

Working Conditions

Environment (Office, warehouse, etc.) - Office in Fort Worth, TX

Physical Requirements (Lifting, standing, etc.) - General Office Demands

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, pleaseclick here.

Our Base Pay Range for this position

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

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