New

Program Support Specialist (Student Counselor)

Rutgers University

life insurance, employee discount

United States, New Jersey, Newark

Dec 09, 2025

Position Details

Position Information

Recruitment/Posting Title	Program Support Specialist (Student Counselor)
Job Category	Staff & Executive - Advising and Counseling
Department	SHP-Dean's office-Admin
Overview	New Jersey's academic health center, Rutgers Biomedical and Health Sciences ( RBHS) takes an integrated approach to educating students, providing clinical care, and conducting research, all with the goal of improving human health. Aligned with Rutgers University-New Brunswick and collaborating university wide, RBHS includes eight schools, a behavioral health network, and five centers and institutes that focus on cancer treatment and research, neuroscience, advanced biotechnology and medicine, environmental and occupational health, and health care policy and aging research. Our faculty are teachers, clinicians, and scientists with unparalleled experience who advance medical innovation and provide patient care informed by the latest research findings. We offer an outstanding education in medicine, dentistry, pharmacy, public health, nursing, biomedical research, and the full spectrum of allied health careers. Our clinical and academic facilities are located throughout the state-at Rutgers University-New Brunswick, including Piscataway; and at locations in Newark, Scotch Plains, Somerset, Stratford, and other locations. Clinical partners include Robert Wood Johnson University Hospital in New Brunswick, Newark's University Hospital in Newark, and other affiliates. Through this community of healers, scientists, and scholars, Rutgers is equipped as never before to transform lives.
Posting Summary	Rutgers School of Health Professions ( SHP) is seeking a Program Support Specialist (Student Counselor) to work in the Dean's Office-Administration. Under the supervision of the Director of Student Success and EOF the Program Support Specialist (Student Counselor) will support the Office of Enrollment Management/Academic Success by providing academic, financial, and career advisement; along with personal counseling to students. This individual will assist in the development, coordination, and conducting of personal/career/and academic seminars and evaluates the delivery of seminars and services to students in addition to other duties as assigned within the Office of Enrollment Management. Essential duties and responsibilities include the following: Assists the Office of Enrollment Management with various data collection and reporting with respect to the recruitment and retention of students. Will provide academic, career, financial, and personal counseling on an individual & group basis to students through individual counseling sessions or group sessions. Responsible for monitoring the academic progress of students through the use of monthly progress reports. Meets with students and provides feedback regarding academic performance and will document each counseling sessions. Responsible for maintaining student files and documents summary of counseling contacts on Counseling Contact forms. Sends counseling contact information to Staff Assistant for log completion of statistical reports. Will conduct weekly and monthly outreach activities to students that fall below a 3.0 grade point average, are not meeting academic action plan participation requirements, and any student who is in violation of the University's Code of Conduct policies. Tutor referrals and reports to Assistant Directors requests. Assists in recruiting and in the supervision of tutors and coordinates group and individual tutoring sessions. Will assess tutor regularly regarding student assistance and follow-up with students who tutor may deem as academically under-performing. Makes students aware of all required deadlines including: FAFSA deadlines and other financial aid requirements, registration, and graduation deadlines. Assists in providing information to students on financial aid matters including state and federal grants, financial aid, scholarships and loan programs. Assists in the coordination of all aspects of student success activities. Identify workshop topics and facilitators. Will assist in the coordination of topics to be presented during professional development workshops for student each month. Assists in the design and continuous updating of information in the Student Success webpage and CANVAS Shells.
FLSA	Exempt
Grade	22S
Salary Details
Minimum Salary	61512.000
Mid Range Salary	73603.000
Maximum Salary	87239.000
Offer Information	The final salary offer may be determined by several factors, including, but not limited to, the candidate's qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university's broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent.
Benefits	Rutgers provides a comprehensive benefits package to eligible employees. The specific benefits vary based on the position and may include: Medical, prescription drug, and dental coverage Paid vacation, holidays, and various leave programs Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options Employee and dependent educational benefits (when applicable) Life insurance coverage Employee discount programs
Position Status	Full Time
Working Hours	37.5
Standard Hours	37.50
Daily Work Shift	Day
Work Arrangement	Consistent with the current application of Rutgers Policy 60.3.22 or the applicable provisions of relevant collective negotiations agreements, this position may be eligible for a hybrid work arrangement. Flexible work arrangements are not permanent, are subject to change or discontinuation, and contingent on the employee receiving approval in the FlexWork@RU Application System.
Union Description	HPAE 5094
Payroll Designation	PeopleSoft
Seniority Unit
Terms of Appointment	Staff - 12 month
Position Pension Eligibility	ABP

Qualifications

Minimum Education and Experience	Master's Degree in Counseling, Student Personnel Services, or closely related field plus two (2) years of administrative experience (5 years preferred) in a government agency, university setting, or large business office with responsibility for office management, preparation of reports and budgets, supervision of staff, etc.
Certifications/Licenses
Required Knowledge, Skills, and Abilities	Must be proficient in computer applications as required by the department. Excellent communication and leadership skills, and the ability to function in a fast-paced; team oriented environment requirement.
Preferred Qualifications	Experience working with disadvantaged students, student recruitment, and financial aid is desirable.
Equipment Utilized
Physical Demands and Work Environment	PHYSICAL DEMANDS: Standing, sitting, walking, talking, and hearing. No special vision requirements. Must be able to lift or exert force up to ten (10) pounds. WORK ENVIRONMENT: Office environment. Moderate Noise.
Special Conditions

Posting Details

Posting Number	25ST2530
Posting Open Date	12/09/2025
Special Instructions to Applicants
Regional Campus	Rutgers Biomedical and Health Sciences (RBHS)
Home Location Campus	Newark (RBHS)
City	Newark
State	NJ
Location Details	Stanley S. Bergen Jr. Bldg 65 Bergen St. Newark, NJ 07107

Pre-employment Screenings

All offers of employment are contingent upon successful completion of all pre-employment screenings.

Immunization Requirements

Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination.

Equal Employment Opportunity Statement

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we encourage all qualified applicants to apply. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement