New

Remote Medical Collections (CST ONLY)

TEKsystems
$19.50 / hr
life insurance, sick time, 401(k), retirement plan
United States, Texas, Dallas
Dec 10, 2025
Overview We are seeking an experienced Patient Account Representative to join our team. This role is critical in ensuring patient accounts are resolved promptly and accurately. The ideal candidate will have a strong understanding of the Revenue Cycle, from account creation through payment, and experience working with various insurance payors. Key Responsibilities * Research and resolve patient accounts using internal systems and available resources. * Follow up on claim submissions and review remittances for insurance collections. * Contact third-party payors and/or patients via phone, email, or online platforms to resolve outstanding balances. * Document clear and concise notes regarding claim status and actions taken. * Identify and resolve issues to eliminate re-work and accelerate revenue collection. * Update plan IDs, adjust demographic/insurance details, and troubleshoot payor issues. * Access payer websites to gather and interpret data for account resolution. * Communicate workflow inconsistencies, payor trends, and system access issues. * Participate in meetings and respond promptly to emails and phone messages. Required Skills & Qualifications * Strong knowledge of Commercial, Managed Care, Medicare, and Medicaid insurance. (2+ years) * Expertise in medical collections/follow-up (2+ years) * Ability to interpret Explanation of Benefits (EOB) and resolve disputed balances. * Excellent customer service and communication skills. * Problem-solving mindset with attention to detail. * Ability to recognize payor delays and implement corrective actions to prevent A/R aging. * MUST sit in the Central (CST) time zone Experience Level * Expert Level - Prior experience in patient account management and insurance collections required. Job Type & Location This is a Contract position based out of Dallas, TX. Pay and BenefitsThe pay range for this position is $19.50 - $19.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully remote position. Application DeadlineThis position is anticipated to close on Dec 19, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.