Radiology Service Supervisor
Job Summary This position will cover and oversee UCSF Benioff Children's Oakland and Walnut Creek clinics.
The working Radiology Service Supervisor will be responsible for supervising all technologists and ancillary support staff, training new employees, organizing work flow, coordination of daily work schedules and shift coverage, knowledge of all modality procedures and enhancing image quality. Is responsible for productivity of the department and staff. Strong leadership and communication skills are required. The Radiology supervisor must have the ability to effectively communicate with staff, other departments and physicians.
Provides supervision to technologists in a radiology modality (e.g. X-ray radiography, ultrasound, MRI, mammography and computed tomography (CT)). May also include supervision of radiology technical support staff. Oversees employees, enforces policies and procedures, and monitors productivity. Supervises staff productivity and performance; resolves or escalates daily clinical, and operational issues.
Leadership/Supervision
* Supervises licensed technologists in their daily work assignments and responsible for the workflow in the department.
* Monitors the schedules and maintains adequate staffing. Follows procedures from one shift to another for coverage of sick and tardiness. Works with the department Manager for ensuring adequate coverage.
* Working supervisor assists with procedures and patient care.
* Responsible for training of staff to create positive work environment and increase job skills. Uses appropriate forms for orientation and equipment orientation.
* Reviews and evaluates job performances on an ongoing basis. Communicates any job performance issues to employee and to the department Manager in a timely manner.
* Completes written performance appraisals by the due date.
* Organizes workflow according to the degree of urgency.
* Coordinates patient examinations that have special circumstances and/or multiple examinations that interface with other Radiology sections.
* Facilitates patient transport.
* Monitors and insures equitable distribution of workload and work assignments for employees.
* Assigns lunch and break relief.
* Maintains patient waiting times to a minimum. Provides service recovery if necessary.
* Coaches and instructs technologists as necessary in proper performance of departmental procedures and use of equipment.
* Answers telephone inquiries or requests and communicates information to coordinate the department's services.
* Participates in the interview process for hiring new employees.
* Performs in a timely manner the disciplinary action process.
* Operates and displays expertise and skill in the use of all Radiology equipment in the department. Is current on all procedures and troubleshooting of equipment problems.
* Adjusts protocols as needed to achieve high quality results
Adheres to Policies and Procedures
* Is knowledgeable and enforces UCSF and departmental policies and procedures. Keeps current on patient safety to include electrical, mechanical, fire, safety and disaster procedures.
* Provides excellent customer service to patients, co-workers, physicians and other departments.
* Assures that work environment is clean and in compliance with infection control and environmental health and safety standards.
* Adheres to all regulatory agencies, Department of Health, The Joint Commission, Title 17, ASRT, MQSA
* Is a role model by maintaining a professional badge and radiation badge at all times.
* Enforces and adheres to established department and hospital guidelines for attendance and tardiness.
Information Management
* Demonstrates competency in the Radiology Information System
* Ensures clinical data is correct and appropriate for specific procedures being requested.
* Utilizes hospital/department computers for hospital business only.
* Demonstrates confidentiality by using own password
* Ensures all exams in the RIS are completed following the procedure and are coded correctly.
Development
* Assumes responsibility and accountability for own professional growth and practice.
* Maintains current licensure and completion of all required continuing education.
* Attends assigned staff development activities for the department.
* Participates in cross training activities when necessary.
* Recognizes and performs duties which need to be performed although not directly assigned.
* Attends professional meetings/lectures to keep current within the field of Radiology or management.
* Complies with and enforces the department employee expectations and standards.
Performance Improvement
* Assures that the performance and documentation of the daily, monthly, and/or annual quality control tests are complete and accurate. Reports any non-compliance to the appropriate resource.
* Ensures appropriate incident documentation and reporting occurs in a timely manner regarding patients, employees and physicians. This includes patient and employee injuries.
* Participates in and encourages staff participation in the department performance improvement activities.
Budgetary
* Responsible for maintaining adequate level of supplies in the department. Orders supplies when necessary.
* Responsible for knowledge and compliance with the budget and staffing standards.
* Identifies opportunities for cost containment.
* Communicates any suggestions to increase productivity or quality of work.
* Assures patient billing information and billing codes are appropriate.
Other Functions and Responsibilities
* Performs other duties as assigned within the general scope of job, training and licensure. The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement. The salary range for this position is $214,100 - $261,100 (Annual Rate). To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html Department Description
At UCSF Benioff Children's Hospitals, every aspect of our pediatric Radiology Center is designed with children in mind. We use the most advanced imaging equipment available for ultrasound, X-ray, fluoroscopy, MRI, CT scan and other imaging techniques that help physicians diagnose and treat various conditions. Each machine is carefully calibrated to use the lowest doses of radiation possible to provide the highest-quality image. Our radiologists, imaging technologists and nurses are pediatric specialists who understand the unique needs of children and know which imaging techniques are best to diagnose specific medical and surgical problems. If sedation or anesthesia is required for your child's study, we work with the sedation or anesthesia imaging team to make the experience as pleasant and safe as possible for you and your child. Required Qualifications
- ARRT
- CRT (if applicable to modality)
- Modality Specific Certification (e.g. CT, MRI, RDMS, Mammography, Nuclear Medicine)
- BLS
- Demonstrated subject matter knowledge of a radiology modality. Ability to apply principles to an acute care setting to ensure operations meet regulatory standards.
- In-depth knowledge of radiology equipment in order to operate and monitor all relevant technology.
- Strong knowledge of medical center, HR and UC policies and processes. Knowledge and ability to monitor compliance with relevant internal policies and external regulations.
- Demonstrated leadership skills in training and guiding employees on radiology modality techniques. Motivates and inspires staff to improve services.
- Demonstrated ability to prioritize effectively to meet deadlines in a complex, challenging environment.
- Ability to organize assigned staff and unit operations in an efficient and effective manner. Skills to coordinate schedules of the patient, doctor, technicians, and nurse to serve the patient in a timely manner.
- Ability to develop and maintain cooperative working relationships with physicians, researchers, radiology technologists, and other clinical staff. Interpersonal skills to work with a variety of patient populations and show sensitivity.
- Skills to diagnose and troubleshoot equipment issues and software malfunctions in order to contact appropriate service personnel. Demonstrated ability to solve problems and suggest solutions within defined procedures and policies through critical thinking
- Verbal and written communication skills to explain technical radiology concepts, actively listen, persuade, advise, and counsel.
Preferred Qualifications
- In-depth knowledge of radiology equipment in order to operate and monitor all relevant technology.
- Bachelor's degree in related area and / or equivalent experience / training.
- 2-3 years previous supervisory skills
License/Certification
- ARRT
- CRT (if applicable to modality)
- Modality Specific Certification (e.g. CT, MRI, RDMS, Mammography, Nuclear Medicine)
- BLS
About UCSF At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what's possible for the patients we serve - a promise we share with the professionals who make up our team.
Consistently ranked among the top 10 hospitals nationwide by U.S. News & World Report - UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents. Pride Values UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.
In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu
Join us to find a rewarding career contributing to improving healthcare worldwide. Equal Employment Opportunity The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law. Job Code and Payroll Title 006594 RADLG SVC SUPV 2 Job Category Allied Health, Radiology, Supervisory / Management Bargaining Unit 99 - Policy-Covered (No Bargaining Unit) Location Oakland, CA, Walnut Creek, CA Campus Benioff Children's Hospital Additional Shift Details Position will cover Oakland and Walnut Creek clinics |
University of California - San Francisco Campus and Health
Dec 11, 2025