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Veterans Services Specialist, DMVA

Commonwealth Of Pennsylvania
$51,971.00 - $79,062.00 Annually
dental insurance, vision insurance, parental leave, vacation time, paid time off, paid holidays, sick time, retirement plan
United States, Pennsylvania, Harrisburg
613 North Street (Show on map)
Dec 17, 2025

THE POSITION

Are you a compassionate person who would like to help veterans access the benefits they deserve? If so, the Department of Military and Veterans Affairs invites you to become a Veterans Services Specialist. We are seeking an organized and determined individual to coordinate resources for veterans across southwestern Pennsylvania. If you are ready to join a team dedicated to caring for those who have proudly served our country, apply today!

Watch this video to see how you can make a difference caring for Pennsylvania's veterans working for the Department of Military and Veterans Affairs.


DESCRIPTION OF WORK

As a Regional Veterans Services Specialist, you will be responsible for analyzing circumstances of veterans and their family members to determine their needs and refer them to the best resources, benefits, or assistance programs available. Additionally, you will develop new programs for veterans after analyzing data to identify service needs. You will develop marketing strategies to promote awareness of these services, along with other benefit programs, events, and partnerships. Communication skills are key in this position, as you will need to collaborate with various organizations to locate resources and make them more accessible. You will also develop, update, and maintain the program website and event calendar.

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

  • Full-time employment, 37.5 hours per week
  • Work hours are 8:15 AM to 4:30 PM, Monday - Friday, with a 45-minute lunch. Your schedule may change based on operational needs.
  • This position is home headquartered. In order to be home headquartered, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania.

  • Travel and overtime will be required as needed. At least three days per week, you will travel within Region 2 (including Allegheny, Washington, Greene, Westmoreland, Fayette, Indiana, Cambria, Somerset, Bedford, Fulton, and Franklin counties).
  • Salary: In some cases, the starting salary may be non-negotiable.
  • You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

  • Four years of experience in analyzing and determining individuals' eligibility for public benefits or services programs; or
  • A bachelor's degree in human services, business administration, public administration, or a related field; or
  • An equivalent combination of experience and training.
  • Applicants will be considered to have met the educational requirements once they are within three months of graduating with a qualifying degree.

Special Requirements:

  • This position requires possession of a valid Pennsylvania non-commercial class C driver's license or equivalent.

Additional Requirements:

  • You must reside in or be willing to relocate to Region 2 by the time of hire. Region 2 covers Allegheny, Washington, Greene, Westmoreland, Fayette, Indiana, Cambria, Somerset, Bedford, Fulton, and Franklin counties.
  • You must possess a valid federal or state-issued photo ID and pass a favorable NCIC screening for admittance to Fort Indiantown Gap.
  • You must be able to perform essential job functions.

Preferred Qualifications (not required):

  • Completion of military service in a branch of the U.S. Armed Forces, separated under honorable conditions
  • Knowledge of interviewing techniques used to gather information for public assistance programs and their eligibility requirements
  • Experience identifying available or potential resources that can provide veterans with services
  • Experience identifying and promoting veteran benefits and services to the public, community partners, and federal, state, and local providers through formal or informal meetings, events, consultations, and speaking engagements
  • Ability to establish and maintain effective working relationships and to communicate effectively both orally and in writing
  • Willingness to travel which may require overnight stays on short notice

Legal Requirements:

  • A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.

How to Apply:

  • Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
  • If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
  • Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
  • Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

  • Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

  • 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.


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