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Front Desk Receptionist (Part time) - Durham, NC

Fortrea
paid time off, flex time, 401(k)
United States, North Carolina, Durham
Dec 18, 2025
We are seeking a detail-oriented and customer-focused individual to join our team as a Part-time Front Desk Receptionist. In this role, you will be the first point of contact for visitors, volunteers, and clients, ensuring a professional and welcoming experience. You will manage front desk operations, coordinate visitor logistics, maintain security systems, and provide essential administrative support to keep processes running smoothly. This position is ideal for someone who thrives in a fast-paced environment, values accuracy, and enjoys delivering exceptional service. Summary of Responsibilities: Ensure that all calls are answered following the Company guidelines, whilst providing a professional and courteous telephone service and ensuring that all calls are dealt with speedily and efficiently. Provide a professional courteous reception service to all volunteers and visitors. Use of the computerized security access system to update and monitor security access cards. Ensure that on arrival all clients and visitors are logged in and issued with visitor passes where necessary. Ensure the host is informed that the visitor has arrived. On departure ensure the visitors are logged out and that all passes are returned to reception. Book taxis for clients and visitors where appropriate. Prepare screening packs for volunteers for the following day. Photocopy the volunteer's ID and place it into the screening pack. Ensure a photograph is in the pack, if not, take a photo and print and place it in the pack. Make up the training folders for new starters as and when required. Prepare CVs for new starters and to send out reminders to staff when a renewal is required - then QC the returned CV before filing. Forward incoming Faxes. Maintain Car Park Database. All other duties as needed or assigned. Work hours will be up to 15 hours per week and will typically be 3 hours each day, Monday through Friday.* Experience (Minimum Required): 2+ years related experience. Knowledge of computer programs - MS Word and Excel. Physical Demands/Work Environment: Work Environment: Work is performed in an office environment with exposure to electrical office equipment. Occasional drives to site locations with occasional travel both domestic and international. Physical Requirements: Frequently stationary for 6-8 hours per day. Repetitive hand movement of both hands with the ability to make fast, simple, repeated movements of the fingers, hands, and wrists. Occasional crouching, stooping, with frequent bending and twisting of upper body and neck. Ability to access and use a variety of computer software developed both in-house and off-the-shelf. Light to moderate lifting and carrying (or otherwise moves) objects including luggage and laptop computer with a maximum lift of 15-20 lbs. Regular and consistent attendance. Varied hours may be required. Application deadline: December 31, 2025 Pay Range: $14-16/hr (The range does not include benefits, and if applicable, bonus, commission, or equity) Benefits: All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Regular, full-time or part-time employees working 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(K), ESPP, Paid time off (PTO) or Flexible time off (FTO), and Company bonus where applicable. For more detailed information, please click here. Learn more about our EEO & Accommodations request here.