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EPIC Certified - Clinical Business Solutions Analyst

Mercy
parental leave, paid time off, tuition reimbursement, 401(k)
United States, Arkansas, Rogers
Dec 20, 2025
Find your calling at Mercy! Formulates and defines business scope and objectives as well as Epic Clinical requirements through research and fact-finding combined with an understanding of business and industry requirements Performs functional analysis, requirements, definition and application module configuration and testing. Responsible for conducting prototypes, developing functional specifications, data mapping, function mapping, setting of configuration tables and setting of transaction/control tables Has a thorough understanding of the business processes and flows to enable the analysis of business requirements and the development of solutions for the business functions Responsible for the identification of and resolution of gaps in the business processes. Involved in security/authorization setup, user documentation, data interface design, data migration and reconciliation Involved in the installation and tuning of modification, as well as archiving data. Functions as a primary liaison between Epic Clinical teams and internal and external customer teams requiring Epic Clinical services Manages and cultivates the Epic Clinical teams relationships with internal customers and project teams Marshalls appropriate resources to deliver Epic Clinical services in support of project deliverables Production Support monitoring, troubleshooting, configuring, enhancing and providing advanced customer support Deployment/Implementation planning and executing the implementation of applications or system integration and testing Design researching, recommending and designing new technologies, new configurations and enhancements to existing systems; providing consulting advice to customers on the capabilities of the environment Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards. Position Details: EPIC Certified - Clinical Business Solutions Analyst Mercy Ambulatory Clinical Team Formulates and defines business scope and objectives as well as Epic Clinical requirements through research and fact-finding combined with an understanding of business and industry requirements. Performs functional analysis, requirements, definition and application module configuration and testing. Responsible for conducting prototypes, developing functional specifications, data mapping, function mapping, setting of configuration tables and setting of transaction/control tables. Has a thorough understanding of the business processes and flows to enable the analysis of business requirements and the development of solutions for the business functions. Responsible for the identification of and resolution of gaps in the business processes. Involved in security/authorization setup, user documentation, data interface design, data migration and reconciliation. Involved in the installation and tuning of modification, as well as archiving data. Functions as a primary liaison between Epic Clinical teams and internal and external customer teams requiring Epic Clinical services. Manages and cultivates the Epic Clinical teams' relationships with internal customers and project teams. Marshalls appropriate resources to deliver Epic Clinical services in support of project deliverables. Production Support monitoring, troubleshooting, configuring, enhancing and providing advanced customer support. Deployment/Implementation planning and executing the implementation of applications or system integration and testing. Design researching, recommending and designing new technologies, new configurations and enhancements to existing systems; providing consulting advice to customers on the capabilities of the environment. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards. Qualifications: Education: Bachelor's degree in related field, specialized training, or equivalent work experience. Experience: 1-2 years of relevant technical or business work experience. Mercy Key Benefits: Tuition Reimbursement up to $2,000 for continuing education Health/Dental/Vision available after day one Annual contribution of $100 per month to eligible co-workers enrolled in the Dependent Care FSA Paid parental leave for new parents 401k with employer match Paid PTO for volunteering Competitive salary Future career growth! What Makes You a Good Match for Mercy? Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We're also collaborative and unafraid to do a little extra to deliver excellent care - that's just part of our commitment. If that sounds like a good fit for you, we encourage you to apply. EEO/AA/Minorities/Females/Disabled/Veterans Why Mercy? From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period. Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.