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P&C licensed Wholesale Solutions Specialist

American Family Insurance Agency Staff
paid time off, paid holidays, 401(k)
United States, Arizona, Phoenix
Jan 08, 2026
Experienced level role that provides insurance carrier placement guidance and service to the field. Manage a profitable book of business. Maintain relationships with the field and partners to ensure smooth operation of brokerage business and high-quality customer service. Experience in reviewing, quoting and binding farm risks. The Wholesale Solutions Specialist will report to the Senior Manager, B&A Insurance Solutions Sales.

Position Compensation Range:

$62,000.00 - $103,000.00

Pay Rate Type:

Salary

Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates.

Primary Accountabilities

  • Provide expertise to facilitate the placement of accounts with admitted and non-admitted carrier partners/brokers or facilitates out bound marketing of select accounts. Provide consultation on a broad variety of commercial and personal lines coverages.
  • Provide an expertise of carrier partner options for all coverages in their territory for the field agents.
  • Oversee a book of business within a geographic territory. Place profitable business.
  • Analyze submissions and make decisions based on individual risk characteristics, exposure analysis, hazard recognition and control. Based on insurance company authority levels, accepts, declines or modifies new and renewal business to provide a profitable book of business.
  • Use underwriting guidelines to ensure compliance with authority levels and state regulation.
  • Review relevant underwriting information for risks including applications, inspections, loss control recommendations, loss history, credit checks, D&B reports. Prices business according to insurance company underwriting and pricing guidelines.
  • Handle new and renewal placement process, including rating or submitting to insurance company. This process also involves negotiating with sales/service team or company. Additionally, it includes obtaining updated customer information and preparation of presentation and proposal/quotation materials.
  • Work with internal staff or carriers to resolve questions and issues related to applications or policies issued by our vendors or to obtain guidance on more complex coverages.
  • Assist agents and staff with carrier information and general processes.
  • Provide field management and agents with vendor product information and support in their sales efforts by an internal sales support team. Maintain relationships with brokerage and alliance companies to maintain high customer service standards.
  • We may require you to complete other assignments or participate in projects based on skills, achievements, or experience.

Specialized Knowledge & Skills Requirements

  • Demonstrated experience providing customer-oriented solutions or service.
  • Demonstrated experience using PC software applications (e.g., Internet Explorer, Outlook,)
  • Demonstrated experience in account management/insurance placement for commercial and specialty personal lines products.
  • Demonstrated experience placing profitable business.
  • Solid knowledge and application of underwriting concepts and servicing for excess/surplus coverages for all admitted carriers and recognizes when to use a Excess and Surplus lines broker.
  • Experience with brokerage customer service, carrier placement and policy processing processes, terms and procedures.
  • Demonstrated experience using reference materials, reading policy language, and processing rules and procedures.
  • Demonstrated understanding of carrier appetites and market conditions.
  • Demonstrated experience consulting with agents.

Licenses

  • Required to maintain current, active license(s) status by continuing education and meeting all state, operating and regulatory requirements.

Travel Requirements

  • Up to 10%.

Physical Requirements

  • Work that involves sitting/standing.

Working Conditions

  • Not applicable.

In this home-based role, you will spend 80% of your time working from home. This will typically be 4 or more days per week, and you will need to be proximate to one of our office locations, which is within approximately 35-50 miles. Madison, WI 53783; Boston, MA 02110; Denver, CO 80112; Hopkins, MN 55343; Keene, NH 03431; St. Joseph, MO 64507;Phoenix, AZ 85034. On occasion, you may ask to travel to an office location for in-person engagement activities such as team meetings, trainings, and culture events that the company or team will host.

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Additional Information
  • Offer to selected candidate will be made contingent on the results of applicable background checks

  • Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions

  • Sponsorship will not be considered for this position unless specified in the posting

We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.

We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email AskHR@AmFam.com to request a reasonable accommodation.

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