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General Purpose Assist in the design, deployment, and management of Operational Technology Services(OT/IT). Deploy and/or coordinate the design, installation, and connectivity of ICS systems to ensure the stable operation of the organization's manufacturing facilities. This includes developing, configuring, maintaining, supporting, and optimizing new and existing OT/IT hardware, software, and communication links. The main activities range from planning, designing, deploying, and road mapping the ICS network and systems infrastructure to executing projects and providing timely resolution of network connectivity and performance problems. Job Duties and Responsibilities
- Assist in the design, deployment, and management of Operational Technology Services
- Serve as a technical resource to the plants and engineering group to support and deliver technical services and controls automation solutions to resolve manufacturing issues and improve operational performance
- Contribute to IT/OT standards adoption
- Understand basic aspects of Programmable Logic Controllers (PLC), Windows based PC's and VM's, and industrial network architectures and how to effectively apply these technologies to a dairy manufacturing environment
- Facilitate and support the numerous manufacturing process and control systems within operations, collaborating with engineering, IT, operations, and corporate management and vendor resources
- Assist in the development, planning, and execution of technical solutions including equipment bills of materials, scope of work, and estimates; participate in proposal review and provide timely status updates
- Ensure focus of improvement is automated, orchestrated, and autonomic wherever possible
- Assist in the implementation of CPwE standards in manufacturing facilities
- Maintain knowledge and understanding of compliance requirements for plant operations (USDA, GMP, SQF)
- The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as required
Education and Experience
- Undergraduate degree in in telecommunications, computer science, information technology, business administration, or related curriculum (or equivalent combination of experience and education)
- 2 to 5 years IT network management or related experience that includes:
- Familiarity with IT/OT implementation technologies including Microsoft Hyper-V, VMWare ESXi, Windows Server and Active Directory, SCADA, PLC/HMI, etc.
- General understanding in the design and implementation of industrial networks including network switches, routers, firewalls, and VLANs
- Basic skills in the specification, design, and configuration of virtualized server environments
- Understanding of IT/OT security requirements
- Certification and/or License - may be required during course of employment
- Preferred:
- Experience with network optimization in support of application performance and experience installing network cabling and patching ICS Systems
- General technical knowledge of skills associated with IT/OT integration, Rockwell/Cisco CPwE, Purdue ICS model, and with broad knowledge of the IT organization
- Experience in troubleshooting PLC and HMI solutions (i.e. AllenBradley / FactoryTalk)
- Experience with controls power distribution layouts, panel layouts, hardware specification
Knowledge, Skills, and Abilities
- Technical knowledge of network systems
- Knowledge of financial budgeting and planning for ICS costs
- Solid knowledge of current protocols and standards
- Understanding of system flow charts, data processing concepts, and telecommunications principles
- Knowledge of applicable data privacy practices and laws
- Vendor management skills
- Analytical and problem-solving abilities
- Able to communicate and translate basic to intermediate technical topics into easy to understand concepts
- Able to accurately articulate the requirements and priorities of both IT and OT stakeholders
- Able to work with attention to detail and to accurately document work activities undertaken
- Able to communicate clearly and effectively, both verbally and in writing
- Able to interact positively and work effectively with others (interpersonal skills)
- Able to perform general mathematical calculations for the purpose of creating needs assessments, budgets, etc.
- Able to conduct research into networking issues and products as required
- Able to plan work activities to achieve an outcome within an agreed time frame
- Able to show strong customer service orientation
- Able to work in a team-oriented, collaborative environment
- Must be able to read, write and speak English
Travel 5%-15% (1-3 times per year) An Equal Opportunity Employer including Disabled/Veterans
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