Deposit Operations Analyst I-7

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Job Description

About the Job

We are seeking an Operations Analyst to support account maintenance and processing tasks. This role involves analyzing data, handling account-related requests, and ensuring quality standards are met.

What You Will Be Doing

• Review, analyze, and interpret correspondence related to account maintenance.

• Process account-related forms and resolve account questions or issues, including account closures and other financial requests.

• Handle tickets for account maintenance, reporting, and internal quality checks.

• Run reports for research and processing tasks.

• Perform internal quality control checks on peer work to ensure accuracy and compliance.

• Process account maintenance tasks

• Generate and handle customer correspondence related to account servicing.

• Process returned items, research encoding errors, conduct signature verifications, and review notifications.

• Maintain current internal procedure manuals and assist with drafting updates.

What You Bring

• High school diploma or equivalent required; college coursework or degree preferred.

• Teller or other financial services experience strongly preferred.

• Strong attention to detail and accuracy in data processing.

• Ability to work collaboratively and perform peer quality checks.

• Proficiency in Microsoft Office Suite and ability to learn internal systems quickly.

• Excellent organizational and time management skills.

What We Offer You

• Competitive salary and benefits package.

• Opportunities for career growth and professional development.

• A collaborative and supportive team environment.

• Work-life balance with a predictable in-office schedule.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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