Peer Learning Support Aide (Remote)Virtual, USA

The Peer Learning Support Aide for the University of Arizona Global Campus (UAGC) is a part-time student-employee position reporting to the Sr. Lead Learning Support Specialist. The Peer Learning Support Aide role provides academically successful students an opportunity to gain valuable training and real-world teaching experience as a general education academic tutor. The included training focuses on 1:1 teaching and learning, collaborative learning, valuing individual differences, active communication, and time management. The Peer Aide will also gain hands-on experience in usability evaluation, digital content review, and student-centered design, building practical skills that are highly transferable to academic and professional settings.

Peer Aides provide timely, positive, and supportive assistance to first-year UAGC students to help them achieve their academic goals and overcome academic obstacles Peer Aides also evaluate learning resources from a student-user perspective and provide actionable recommendations. Peer Aides are part of a community of students supporting students.

Duties and Responsibilities:

Peer Tutoring

• Completing online, asynchronous peer tutor trainings and applying any supervisor feedback to future tutoring sessions.

• Working 1:1 with first-year UAGC students through Zoom, email, or phone to provide positive and supportive course- and assignment-specific help while effectively applying peer tutoring best practices.

• Remaining knowledgeable of the applicable course expectations and assignment prompts provided.

• Keeping up-to-date records of student interactions and common student challenges.

• Attending 1:1 meetings with supervisor, as scheduled.

• Ensuring timely attendance at all scheduled shifts.

• Practicing academic integrity with students.

Learning Support Improvements

• Performing usability reviews of Learning Support platforms, including the Library and Writing Center websites, and other student-facing resources from the perspective of a new or returning student to identify navigation challenges, confusing language, barriers to access, and assess overall usefulness.

• Sharing concise written summaries and recommendations that highlight opportunities to enhance the navigation, clarity, accessibility, and effectiveness of student learning support resources.

• Performing additional projects and duties as assigned.

Knowledge, Skills, and Abilities (KSAs):

• Knowledge and experience using Zoom and Microsoft Office 365 programs such as Outlook, Word, and Excel.

• Ability to quickly learn additional software programs and platforms.

• Strong oral and written communications skills with strong knowledge of English grammar, punctuation, mechanics, and language usage skills.

• Excellent problem-solving, analytical, and customer service skills.

• Strong knowledge of APA style.

• Ability to evaluate online content from a student perspective and communicate observations clearly and constructively.

• Comfort providing feedback on digital resources, webpages, or student support materials.

The job posting reflects the general nature and level of work expected of the selected candidate(s). It is not intended to be an exhaustive list of all duties and responsibilities. The institution reserves the right to amend or update this description as organizational priorities and institutional needs evolve.

Minimum Qualifications:

• Currently enrolled UAGC student in good academic standing.

• Successful completion of first-year courses GEN 101, GEN 102, GEN 103, GEN 104, and ENG 121 (or have transfer credits of equivalent courses) with a minimum grade of a B+ in each of these courses.

• Able to work 5-10 hours per week.

Preferred Qualifications:

• CHAMPS mentor experience (current or past).

• Enrolled in an Education program.

• Able to commit to a minimum of 1 year in the role.

• Experience providing peer feedback, mentoring, tutoring, or usability insights in academic or co-curricular contexts.

Additional Information:

Student Applicant Only Role

Outstanding U of A benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; U of A/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to U of A recreation and cultural activities; and more!

The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocations services, please click here (http://talent.arizona.edu/) .

Rate of Pay: $16.50-$18.75

Compensation Type: Hourly

Grade: 2

Compensation Guidance:

The Rate of Pay Field represents the University of Arizona's good faith and reasonable estimate of the range of possible compensation at the time of posting.The University considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, key skills, and internal equity.

The Grade Range represents a full range of career compensation growth over time in this position and grade. The university offers compensation growth opportunities within its career architecture. To learn more about compensation, please review our Applicant Compensation Guide (https://talent.arizona.edu/sites/default/files/Applicant_Guide_to_Compensation.pdf) and our Total Rewards Calculator (https://hr.arizona.edu/employees-affiliates/compensation/total-rewards-calculator) .

The grade range for this position is $16.50-$18.75. Each unit typically sets starting pay between the minimum and midpoint upon hire as reflected in the Rate of Pay field above.

Special Instructions to Applicant: The application window is anticipated to close

on Tuesday, January 20, 2026 (11:59 PM MST).

Career Stream and Level: OC1

Job Family: Student Support

Job Function: Student Services

Clery Language:

Notice of Availability of the Annual Security and Fire Safety Report :

In compliance with the Jeanne Clery Campus Safety Act (Clery Act), each year the University of Arizona releases an Annual Security Report (ASR) (https://clery.arizona.edu/asr) for each of the University's campuses.Thesereports disclose information including Clery crime statistics for the previous three calendar years and policies, procedures, and programs the University uses to keep students and employees safe, including how to report crimes or other emergencies and resources for crime victims. As a campus with residential housing facilities, the Main Campus ASR also includes a combined Annual Fire Safety report with information on fire statistics and fire safety systems, policies, and procedures.

Paper copies of the Reports can be obtained by contacting the University Compliance Office.

For more information regarding this position, please contact us at Talent@arizona.edu.