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LTSS Service Care Manager

Spectraforce Technologies
United States, Florida, Jacksonville
13141 City Station Drive (Show on map)
Jan 13, 2026
Title:- LTSS Service Care Manager

Location:- FL-based candidates -All candidates must reside in the Leon and Jackson County area


Duration:- 11 months

Job Description:


Assists in developing, assessing, and coordinating holistic care management activities to enable quality, cost-effective healthcare outcomes. May develop or assist with developing personalized service care plans/service plans for long-term care members and educates members and their families/caregivers on services and benefits available to meet member needs.





Candidate Requirements
Education/Certification Required: Requires a Bachelor's degree and 2 - 4 years of related experience. (Bachelors Degree should be within the realm of Healthcare) - Psychology, Sociology, etc.

Field experience would need to be long term to have the team consider someone that does not have a degree within the space they are looking for.
Preferred: n/a
Licensure Required: Valid driver's license Preferred: n/a


  • Years of experience required
  • Disqualifiers
  • Best vs. average
  • Performance indicators


Must haves:

  • 2+ years of Care Management experience (field experience is a must)
  • Caseloads of 50,60,70 members - bonus if it is geriatric
  • Long Term Care Medicaid experience
  • Medicaid / Medicare experience
  • Need to see experience being able to manage high case load
  • Fast paced environment regarding new processes and programs
  • They must be comfortable being able to connect with IT should their equipment fail in the field, etc. or be able to go into an office location or IT space.
  • All documentation must be within system within 24 hours of completion
  • Experience with electronic medical health records
  • Home Health Experience



Nice to haves:

  1. Discharge Planning
  2. Working with TruCare which is the software the team uses


Disqualifiers:

  • Not having field experience
  • Not having previous experience with high caseloads



Performance indicators: Bilingual always preferred - req will indicate if Bilingual is required via the notes section



  • Top 3 must-have hard skills
  • Level of experience with each
  • Stack-ranked by importance
  • Candidate Review & Selection


1 2 years of field case management
2 Technology Savy
3 Must be able to look at calendar and manage time - ensuring enough time for documentation

Position is offered by a no fee agency.
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