Accounts Receivable Collections Specialist

The Collections Specialist will be responsible for multi-state credit and collections based out of our Tolar or Dublin Texas location. The ideal candidate will have previous credit experience, be detail and deadline-oriented, and excel in both the technical and customer service aspects of credit and collections, as well as accounts receivable functions. This is a full-time position that reports to the Head of Accounts Receivable and has no supervisory responsibility.

For more information regarding this position, contact Liz Baumler at 641-229-8164.

Benefits/Incentives:

• Medical, Dental, Vision, Employee Assistance Program
• Company-Paid Short-Term Disability and Life Insurance
• Voluntary Life Insurance and Long-Term Disability
• Paid Time Off, Holiday, and Bereavement Pay
• 401(k) with Company Match
• $1500 Sign-On Bonus
• Annual Safety Incentive and Clothing Allowance

• Communication, tracking, and coordination of all collection efforts (Letters, phone calls, aging report review, etc.).
• Differentiate state requirements for notices and collection.
• Perform research needed regarding credit and collection and document for reference.
• Small claims, garnishments, mechanics liens.
• Work with management and operations on doubtful accounts.
• Assist in setting and following policy for customer accounts and COD customers.
• Assist operations with reporting, tracking, and collecting balances owed.
• Assist with the collection of checks returned for insufficient funds.
• Investigate issues in billing, customer or cash payments, sales tax, and work to resolve.
• Monitor projects to determine prelien notice requirements.
• Review, understand, and negotiate contract payment terms.
• Timely process credit applications to determine credit capacity and authorize extensions including credit reports, credit references, etc.
• Manage customer information – Set up accounts, Maintain credit notes, and Process payment plans, collections.
• Verify and Process lien waivers.
• Learn to pull applicable reports for customer history.
• Cross-train with applicable positions.
• Occasional daily travel between our Texas RM locations as needed.

• Consent to authorization of a pre-employment background check and drug test.
• Two-year degree or equivalent experience.
• Credit and Collection experience.
• Accounting experience is also a plus, including state sales tax.
• Deal with sensitive information in a confidential manner.
• Self-directed and motivated to exceed expectations.
• Good negotiating and interpersonal skills.
• Strong time management, organizational, and problem-solving skills.
• Proficient computer skills and ability to learn in-house software applications.
• Strong verbal and written communication skills.
• Basic mathematical skills (i.e., Add, Subtract, Multiply, Divide).

Physical Requirements

• Ability to reach below/at/above shoulders.
• Pushing/Pulling.
• Twisting/Bending.
• Sitting/Standing/Balancing.