UWC/DWRL Sr. Administrative Associate

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What benefits do I receive with UT? The university offers an impressive benefits package. For more details on benefits, please see: https://hr.utexas.edu/prospective/benefits and https://hr.utexas.edu/current/services/my-total-rewards.

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For more information on college staff professional development, please visit: https://wikis.utexas.edu/display/larc/Staff+Professional+Development+Fund.

Serves as senior administrative associate for the University Writing Center (UWC) and the Digital Writing and Research Lab (DWRL) and is responsible for providing comprehensive administrative support to the UWC / DWRL Faculty Director(s) and UWC Sr. Academic Program Coordinator, faculty, staff, Assistant Instructors, writing consultants, and students. Key duties include student recruiting and evaluating UWC writing consultants; day-to-day account management and purchasing for the UWC / DWRL; formulating funding strategies for the UWC / DWRL; managing undergraduate student employees; managing the UWC / DWRL Systems Administrator; and planning short- and long-range goals and projects in the UWC/DWRL aligned with department/college strategic plans.

• Communication and Liaison: Communicates with the Department of Rhetoric and Writing (DRW) through regular meetings with the DRW Department Manager, ensuring strong relationships with stakeholders, including colleagues, student staff, and service users. Serves as the UWC / DWRL liaison for administrative matters, maintaining communication with the College of Liberal Arts (CoLA), departments, and external agencies. Manages communication channels such as listservs and Slack.
• Financial Management: Oversees day to day financials for the UWC / DWRL, including management of budgets, accounts, purchasing, and accounts payable. Processes payment and transfer documents and handles travel reimbursements in the UWC / DWRL. Generates detailed budget reports and provides financial analyses to support strategic planning and decision-making for the UWC / DWRL.
• Undergraduate and Graduate Student Employment Management: Each semester, initiates business processes for undergraduate and graduate writing consultants in the UWC and DWRL Lab Coordinators, including - recruitment, onboarding, and offboarding activities; adherence to university policies and employment regulations; and training on workplace standards, institutional policies, and professional responsibilities. Maintains accurate and confidential personnel records for all UWC undergraduate and graduate writing consultants and contributes to strategic planning and reporting initiatives. Oversees scheduling and staffing of undergraduate and graduate writing consultants to ensure effective operational coverage.
• Facilities Management: Oversees building maintenance and care for DWRL spaces and serves as the primary contact for DWRL initiatives.
• Collaboration and Compliance Assurance: Collaborates with teams and departments, including PCL Library Operations, DRW faculty, and the Office of Graduate Studies. Ensures that student employees understand and comply with University protocols, workplace standards, and employment requirements. Oversees building maintenance for UWC spaces and serves as the primary contact for UWC initiatives.
• Data Collection and Reporting: Assists with organizing and compiling information for all reports (including the annual reports) in the UWC / DWRL. Supports assessment initiatives by maintaining records, visualizing data for annual reports using Power BI, and developing assessment forms for student and faculty use. Oversees administrative tasks, including maintaining timekeeping records and coordinating the annual reports.

At least 3 years of clerical experience, including one year of experience at either the Administrative Assistant or the Administrative Associate level with a Bachelor's Degree. Experience in higher education program administration or program coordination. Superior interpersonal skills. Experience providing superior customer service. Excellent written and oral communication skills. Excellent time-management skills and attention to detail. Professional demeanor with tact and respect at all times. Demonstrated experience working with various populations. Familiarity with Office 365 Suite, Workday, Define, Jotform forms, Filemaker, or similar platforms. Strong data and account management skills. Experience in a fast-paced environment while maintaining excellent customer service. Experience with staff training and selection processes. Ability to learn new technology quickly. Demonstrated leadership, flexibility, and professionalism. Strong project coordination skills, including planning, organizing, and managing resources. Ability to multi-task, operate successfully under high-pressure situations. Ability to work efficiently, accurately, and flexibly in a fast-paced environment.

Relevant education and experience may be substituted as appropriate.

Experience working with UT students, faculty, and staff. Demonstrated creative and analytical thinking. Experience with project management. Experience with university writing centers. Familiarity with writing in multiple disciplines. Experience planning events. Familiarity with university policies and procedures. Multilingual. Experience in a supervisory/manager capacity.

$63,000 + depending on qualifications

Environmental Demands

• May work around standard office conditions.
• Will interface with faculty, staff, and students on daily basis.

Physical Tasks

• Repetitive use of a keyboard at a workstation
• Use of manual dexterity

• Resume (required for all applicants)
• Letter of interest
• 3 work reference names (with contact information)

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

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Employment Eligibility:

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Retirement Plan Eligibility:

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Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

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Equal Opportunity Employer:

The University of Texas at Austin, as an equal opportunity/affirmative action employer,complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

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Pay Transparency:

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

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Employment Eligibility Verification:

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.

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E-Verify:

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

• E-Verify Poster (English and Spanish) [PDF]
• Right to Work Poster (English) [PDF]
• Right to Work Poster (Spanish) [PDF]

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Compliance:

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.