New

PDM Support Engineer

NOKIA
$115,000 - $160,000 USD *Plus, potential incentive/variable compensation for eligible roles.
United States, California, Sunnyvale
520 Almanor Avenue (Show on map)
Jan 14, 2026
The PDM Support Engineer is responsible for providing technical assistance for the Aras Innovator platform. Duties include providing support and training for end users, troubleshooting errors and documenting solutions using the IT ticketing system. The technician will also assist with system customization and development using Aras configuration as well as C# and JavaScript. Aras Innovator System Support: Provide day-to-day technical support for the Aras Innovator platform. Troubleshoot and resolve technical issues with C# and JavaScript Methods. Assist with system migrations, upgrades, testing, and other tasks as needed. Act as a point of contact between end-users and system administrators User Communications, Training, and Documentation: Notify end users and management of system downtime, updates, and feature implementations Develop and provide user training on Aras Innovator functionalities, workflows, and best practices. Create and maintain technical documentation as needed Preferred Qualifications: Bachelors degree in Engineering, Computer Science, or a related field (or equivalent experience). Hands-on experience with the Aras Innovator platform. Programming proficiency in C#, JavaScript, and SQL Familiarity with IT Ticketing systems for issue tracking and documentation. Advancing connectivity to secure a brighter world. Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we're advancing connectivity to secure a brighter world. Learn more about life at Nokia. Our recruitment process We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect. If you're interested in this role but don't meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity. The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia.