New

Director of Enterprise Operations Administration

Fayetteville State University

Commensurate with Education and Experience

United States, North Carolina, Fayetteville

1200 Murchison Road (Show on map)

Jan 14, 2026

Position Information

Position Title:	Director of Enterprise Operations Administration
Working Title:	Director of Enterprise Operations Administration
Position Number:	008126
Full-Time Or Part-Time:	Full Time
Time Limited Position:	No
Number of Vacancies:	1
Department:	Division of Enterprise Operations
Posting Number:	0401818
SHRA/EHRA:	Exempt Professional Staff (EPS)
Job Category:	Professional
Hiring Range:	Commensurate with Education and Experience
Overall Position Competency:	Exempt Professional Staff (EPS)
Primary Purpose of the Organization:	The Division of Enterprise Operations serves as the operational backbone of Fayetteville State University. It leads the planning, implementation, and evaluation of key administrative functions that sustain campus growth, enhance service delivery, and align with the University's strategic priorities. DEO is committed to operational excellence, innovation, and continuous improvement across HR, IT, Facilities, and Campus Enterprises.
Primary Purpose of the Position:	The Director of Enterprise Operations Administration reports directly to the Deputy Chief Operating Officer ( COO) and serves as a critical administrative and operational leader within the Division of Enterprise Operations. This position provides executive-level administrative, fiscal, and organizational management for the Division and directly oversees the daily operations of the Office of the COO. The Director functions as both the office manager and executive assistant, supporting coordination across divisional units, managing budgets and reports, and ensuring the efficient flow of information and communication throughout the Division. The position partners with DEO directors and senior leadership to promote efficiency, accountability, and strategic alignment across HR, IT, Facilities, and Campus Enterprises.
Minimum Education And Experience Requirements:	Possess a master's degree or higher in business administration, public administration, higher education administration, or a related field. A bachelor's degree plus alternative equivalent professional training and experience may be substituted for the advanced degree. Minimum of ten years of experience in administrative, fiscal, or operational management of federal and/or state agencies, and five or more years of experience in a higher education setting.
Knowledge, Skills And Abilities:	Knowledge Comprehensive knowledge of higher education administration, budgeting, and financial management, including state appropriations, trust funds, auxiliary operations, and capital project budgeting within a public university environment. Thorough understanding of the North Carolina General Statutes, UNC System policies, and state fiscal and administrative regulations governing procurement, contracting, human resources, and reporting requirements. Expertise in operational planning, performance measurement, and resource optimization to ensure effective alignment of fiscal and administrative functions with institutional priorities. Proficiency in enterprise systems and data analytics tools, including Banner Finance and HR modules, Power BI for institutional reporting, and Microsoft 365 platforms for collaboration, workflow automation, and information management. Strong understanding of risk management and compliance frameworks as they relate to financial stewardship, audit readiness, and organizational accountability. Skills Exceptional leadership, communication, and strategic planning skills with the ability to collaborate effectively across diverse operational units and present complex information clearly to senior executives and governing bodies. Advanced analytical and data reporting skills for translating financial and operational data into actionable insights that support evidence-based decision-making and performance improvement. High-level organizational and coordination skills to oversee multiple priorities, streamline administrative processes, and ensure timely execution of divisional initiatives. Strong interpersonal and relationship-building skills, fostering collaboration, trust, and shared accountability among senior administrators, unit leaders, and cross-divisional teams. Demonstrated skills in project management and process redesign, particularly within complex organizations undergoing digital and operational transformation. Abilities Ability to exercise sound judgment, discretion, and confidentiality in handling sensitive institutional, personnel, and financial matters. Ability to lead, supervise, and develop administrative staff, building a high-performing, service-oriented team that supports institutional efficiency and effectiveness. Ability to adapt to evolving institutional priorities, technological advancements, and policy changes, while maintaining operational continuity and organizational stability. Ability to integrate long-term strategic planning with daily operational execution, ensuring that fiscal stewardship and administrative excellence advance the University's mission, vision, and goals. Ability to work collaboratively within a shared governance environment, balancing institutional needs with compliance, accountability, and fiscal responsibility.
Preferred Qualifications:	Minimum of twelve years of progressively responsible administrative and operational leadership experience, including at least seven years in higher education. Proven ability to support senior executives or cabinet-level officers through management of complex projects, confidential correspondence, and cross-divisional coordination. Proficiency with enterprise systems such as Ellucian Banner, PowerBI, Microsoft 365, and data analytics tools for reporting and decision support. Exceptional written and verbal communication skills with the ability to prepare executive-level reports and presentations for senior leadership, boards, and external stakeholders. Demonstrated experience in strategic budgeting, financial analysis, procurement oversight, and compliance within a state or public higher education context.
Special Instructions To Applicants:
Notice to Applicants:	Please make sure that the work history listed on your application is identical to the work history listed on your resume. The application must be filled out completely, Do Not Use the phrase "see resume." Please list at least three (3) professional references to include a current supervisor. References will only be contact if you are selected for the position and with your permission.
Closing Date:
Open Until Filled:	Yes
Additional Information for Applicants:	All new employees are required to have listed credentials/degrees verified prior to employment. Transcripts should be provided for all earned degrees and/or the degree which is being used to satisfy credential/qualification requirements. Transcript requests are the responsibility of the candidate.
EEO Statement:	This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable) and credit history check (if applicable). Fayetteville State University is committed to equality of educational opportunity and does not discriminate against applicants, students, or employees based on race, religion, color, national origin, sex, age, disabling condition, political affiliation or sexual orientation. Moreover, Fayetteville State University values diversity and actively seeks to recruit talented students, faculty, and staff from diverse backgrounds.
Veteran's Statement:	Fayetteville State University is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.
Quick Link:	https://jobs.uncfsu.edu/postings/28077