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Residential Audio Visual/ Security Technician (Alpharetta)

Equiliem
dental insurance, life insurance, vision insurance, paid time off, 401(k)
United States, Georgia, Alpharetta
Jan 14, 2026
Job Summary We are seeking an experienced Audio/Video Installation Technician to perform residential installation, service, and support of home automation, audio/visual, networking, and security systems. This role requires strong technical expertise, professionalism, and the ability to deliver high-quality service to residential clients. The technician will work independently and collaboratively to complete installations, troubleshoot system issues, and educate homeowners on system operation. Job Responsibilities Perform installation, service, and activation of residential security systems, surround sound systems, speakers, televisions, remote controls, and automation systems utilizing Control4 products and lighting Install and support residential home automation systems for audio/visual and security applications Configure and support networking components including routers, switches, DVRs, wireless access points, and related devices Troubleshoot and repair system issues, including wiring for phone, data, intercom, security, wireless access points, cameras, and basic audio systems Review work orders with customers and communicate job details clearly and professionally Train homeowners on system functionality, operation, and advanced monitoring solutions Assess existing systems and ensure proper integration when adding or modifying components Perform trim-out and related technician duties as required Participate in after-hours emergency service call rotation as needed Maintain quality workmanship while meeting project timelines Perform additional duties as assigned Job Requirements Minimum of three years of experience with residential security and AV system installations Working knowledge of Control4 automation systems; associate installer or automation programming certification preferred Strong understanding of cable types, technologies, and proper selection for installation needs Proficiency in residential networking setup and configuration Ability to work independently, manage multiple tasks, and meet deadlines Strong customer service and communication skills Ability to work effectively under pressure Ownership of, or willingness to obtain, required basic hand and installation tools Ability to pass a background check, drug screening, and motor vehicle record review Technical or vocational training preferred Education High school diploma or equivalent required Technical or vocational education in electronics, networking, or related fields preferred Work Experience At least three years of hands-on experience in residential AV, security, or low-voltage system installation Benefits Health insurance Dental insurance Vision insurance 401(k) with company match Paid Time Off beginning the first week of employment Eight paid company-designated holidays Short-term and long-term disability options Life insurance and employee assistance program Employee discounts and complimentary alarm monitoring Take-home vehicle with fuel and maintenance provided Additional Job Details (Commute, Attendance, etc.) Monday through Friday schedule Start time between 5:00 a.m. and 8:00 a.m., based on project needs Typically a 40-hour workweek, with flexibility required depending on project demands Residential job sites, including active construction environments Physical requirements include standing, walking, climbing ladders, and lifting up to 50 pounds frequently and up to 100 pounds occasionally