Vertical Account Manager, Healthcare, Spectrum Business

Looking for a role where your account management expertise supports the growth and satisfaction of healthcare clients? As a Vertical Account Manager, Healthcare at Spectrum Business, you will proactively manage day-to-day relationships with enterprise healthcare accounts, protect and grow revenues and identify new sales opportunities. Your dedication will help clients achieve their goals and reinforce Spectrum's reputation for trusted solutions in the healthcare market.

How YouWillMake an Impact

• Proactively manage an assigned module of healthcare enterprise accounts, ensuring client satisfaction and retention
• Meet or exceed monthly revenue and sales quotas by nurturing relationships, securingrenewalsandidentifyingnew opportunities within assigned accounts
• Conduct regular face-to-face meetings and account reviews to assess needs, presentsolutionsand secureadditionalbusiness
• Serve as a customer advocate, interfacing with Spectrum departments to resolve issues, answer questions andmaintainhigh service standards
• Maintain and update internal databases withaccurateclient information and contract details for regulatory tracking as needed
• Establish andmonitorinternal procedures to support assigned accounts andassistwith collections when necessary
• Stay informed about service pricing,processesand promotions by completing required training sessions
• Attend sales meetings and training programs to enhance knowledge and skills

Working Conditions

• Office-based role with significant travelrequiredto customer locations, including travel during inclement weather using a reliable personal vehicle

What You Will Bring to Spectrum

RequiredQualifications

Education

• High school diploma or equivalent from an accredited organization (GED)

Experience

• Account management experience in healthcare or related field

Skills

• Read, write,speakand understand English
• Thorough understanding of HIPAA and compliance requirements
• Proven ability to meet a $3,000 monthly revenue quota
• Experience managing around 300 named accounts as an account manager
• Proficiencywith ICOMS/CSG or other billing systems
• Strong verbal, written and interpersonal communication skills
• Ability to travel up to 30 percent of the time to assigned territories
• Valid and active State driver's license with safe driving record

Preferred Qualifications

Education

• Bachelor's degree in a business-related field or equivalent combination of education, training and experience

Experience

• 5+ years of strategic account sales or account management experience
• 5+ years of experience with advanced voice and data networking (PRI, SIP, LAN, WAN)
• 5+ years of strategic account management in healthcare verticals such as pharmaceutical sales, surgical representative or hospital account management

Skills

• Experience as a successful internal "hunter" in sales ortelesales
• Salesforceproficiency
• Aptitude for learning Spectrum's product suite
• Industry knowledge and strong attitude
• Proficiency in Microsoft Word, Excel and PowerPoint

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