Security Officer - Utilities Customer Concierge

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Utilities Customer Concierge in St Petersburg, FL, you will serve and safeguard clients in a range of industries such as Utilities, and more. As a Front Desk Security Professional at a leading utilities location, you will be the first point of contact, greeting visitors and assisting with access control and badge procedures. Your presence helps to deter security-related incidents while providing outstanding customer service and communication. Join Allied Universal, where teamwork, integrity, and a people-first culture drive our innovative approach to creating secure environments.

Position Type: Full Time

Pay Rate: $16.00 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Greet and assist employees, visitors, and/or contractors at the front desk, providing a professional and courteous presence at the utilities location.
• Monitor access to the facility by verifying identification and credentials, following site-specific policies and procedures.
• Respond to incidents and critical situations at the front desk in a calm, problem-solving manner, following Allied Universal protocols.
• Maintain detailed and accurate records of daily activities, incidents, and/or unusual occurrences as required by the site.
• Assist with emergency response activities as directed, communicating with appropriate personnel and following established procedures.
• Support the overall security-related operations of the utilities location by helping to deter unauthorized access and reporting suspicious activity.
• Provide excellent customer service to all individuals entering or leaving the facility, answering questions and assisting as needed.

Minimum Requirements:

• A state, county, or city issued security license is preferred.
• Customer service experience is preferred.
• Being comfortable using a computer or tablet is preferred.
• A guard card or license is preferred.
• Access control or badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.