Executive Director of Advancement Information Technology

• This position is structured as a permanent position within the Division of Development & Alumni Relations. We are unable to sponsor a work visa for this position.

Bachelor's degree in a related field or equivalent plus 12 years of professional experience to include 5 years of supervisory experience

• At least 15 years of progressive leadership experience within Information Technology in a higher education setting, preferably at an R1 Institution.
• Extensive knowledge of Blackbaud eCRM, Blackbaud Internet Solutions and Central Square Finance Enterprise.
• Experience with Qlik and Tableau.
• Experience with higher education procurement and vendor management processes.
• Experience communicating with External Board members.
• Experience with implementation of enterprise applications, working closely with stake holders, users, and executive sponsors.
• Experience with PCI compliance and security procedures.
• Experience managing teams responsible for enterprise infrastructure both physical and virtual.
• Experience preparing and managing a five-to-seven-year budget projection to ensure meeting technological needs and compliance.
• Experience managing teams responsible for technology requirements in multiple locations.
• Experience working with lead administrators within a higher education institution to structure strategies leading to outcomes that drive collaboration.
• Ability to establish the trust of colleagues and build strong relationships with key faculty/staff.
• Ability to maintain high degree of confidentiality and responsibility regarding information related to university business and confidential donor and prospect information.

• Proven personnel management experience, especially with large teams.
• Ability to motivate, coach, and lead groups and individuals.
• Demonstrates excellent time management and the ability to prioritize multiple competing priorities.
• Quick learner, initiative-taker, and can adapt to a fast paced, multi-faceted, and dynamic organization.
• Ability to articulate a proposal clearly and concisely for a new strategy or solution to a problem so that others can quickly and easily understand.
• Collaborative style combined with the ability and desire to work in a team-based environment.
• Excellent writing skills with extreme attention to detail and confident, strong verbal communication.
• Problem solver who can take initiative and set priorities while being flexible.
• Analytical, with adherence to self-guided goals and deadlines.
• Adept at navigating complex environments with evolving priorities.
• Demonstrated computer competency and knowledgeable of Word, Excel, PowerPoint, Outlook, and social media outlets.
• Creative thinker with ability to receive constructive feedback on ideas.
• Strategic thinking skills to develop and execute short- and long-range goals.
• Ability to respond to customer needs and concerns in a kind and professional way.
• Advanced technical skills in areas of software and hardware selection, installation and support, programming, and cyber-security
• Experience developing and overseeing budgets for a technology-focused team.

• Through open, honest, and respectful communication, all staff, supervisors, and colleagues of the Division of Development & Alumni Relations are expected to interact with fairness, compassion, and decency. All employees will be held accountable for meeting the expectation of promoting a stable, productive, and healthy work environment.
• Adherence to CASE standards and commonly accepted industry standards relating to fundraising reporting are expected of all fundraisers. All fundraisers will be held accountable for meeting this expectation.

• Work in a standard office environment
• Sit and work at a computer workstation for extended periods of time
• Work using electronic mail, telephone, face-to-face discussions, paper form correspondence
• Communicate effectively in writing, speaking, and listening
• Organize and establish priorities; Remember detail; multi-task
• Lift and/or move up to 20 pounds
• Walk, stand, stoop, lift, kneel, climb

• Lead a departmental team of 35+ employees spanning multiple specialized teams to develop and execute data analytics and information technology efforts in partnership with and in support of division units.
• Direct technological and analytical efforts for Development & Alumni Relations (DAR) units and actively participate in planning with units and identify creative solutions that can help the division and specific units reach their goals.
• Cultivate relationships between the Advancement Information Technology department and other DAR units to build a culture of service, innovation, and accountability.
• Identify goals and projects where units overlap and may benefit from working together - or where Advancement Information Technology may be able to work more efficiently.
• Establish priorities, allocate resources, and balance operational support with strategic initiatives.
• Supervise staff reporting directly to this position to ensure everyone is meeting all his/her goals, objectives, and project timelines; Evaluate his/her performance annually.
• Mentor all team members on an ongoing basis, develop talent, and build succession pipelines.
• Determine fiscal and personnel requirements of office and prepare budgetary recommendations and forecasts.
• Define strategic roadmap for advancement technology, analytics, training, and digital services for DAR. Roadmap will support fundraising, constituent engagement, data strategy, and financial operations.
• In conjunction with subordinate managers, analyze the needs of DAR's functional departments and business owners to help to establish priorities for technology systems and solutions.
• Serve as primary technology advisor to DAR senior leadership, UGAF executives, and DAR staff.
• Lead systems transformations, including deployments, data governance initiatives, and modernization efforts.

• Strategically manage vendors, consulting partners, and platform providers.
• Lead contract negotiation, licensing strategy, SOW development, and performance evaluation to ensure long-term, value-driven relationships that protect DAR and UGA Foundation interests.

• Direct stewardship of DAR's enterprise systems: CRM, financial ERP, BI/reporting, content systems, integrations, donor and alumni data depositories, and ecosystems for each.
• Oversee and guide lifecycle decisions: selection, contracting, implementation, scaling, sunset, and replacement of hardware, software and services.

• Serve as a liaison between technology and business partners across DAR, UGAF, central IT, campus units, and external groups.
• Translate user needs into scalable solutions, roadmaps, and implementation plans.
• Champion digital transformation, automation, and process redesign where applicable.

• Oversee UGA Foundation PCI-DSS, audit controls, financial compliance technologies, and information recovery planning.
• In coordination with identified data trustees and stewards, define and enforce data integrity, retention, access, policy and privacy practices for donor and UGA Foundation information.