Security Officer - Residential Gate Driver

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Residential Gate Driver in Frisco, TX, you will serve and safeguard clients in a range of industries such as Residential, and more. Join Allied Universal at a residential community where you will greet residents and guests, manage access control and badges, check IDs and visitor logs, and complete routine patrols to help reduce security-related issues. You will communicate clearly, assist with questions, and document activity using a computer or tablet as needed. This is a driving post requiring a valid driver's license under AU Driver Policy Requirements, supported by a caring, integrity-driven team.

Position Type: Full Time

Pay Rate: $16.00 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to residents, guests, and vendors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Control access at community entry points by verifying credentials, authorizing entry, issuing visitor passes, and maintaining visitor and contractor logs per site requirements.
• Monitor vehicle and pedestrian traffic flow at gates and access points, provide directions, and communicate entry instructions clearly and courteously.
• Respond to incidents and critical situations in a calm, problem-solving manner, and notify site contacts and/or emergency services as required.
• Observe and report suspicious activity, unsecured doors or gates, parking and access concerns, and other policy violations, and document findings per post orders.
• Complete patrols of common areas and perimeter locations as assigned, and conduct regular and random rounds to help to deter unwanted activity.
• Operate security-related systems and equipment such as radios, access control devices, gate controls, CCTV, and alarm panels as applicable to the location.
• Write detailed incident reports, shift activity logs, and access control documentation, and communicate notable events during shift turnovers.
• Provide assistance with resident service requests within post scope, including directing deliveries, coordinating vendor access, and supporting community events as assigned.
• Maintain a professional presence at posts and during rounds, follow all site-specific policies, and comply with Allied Universal standards and procedures.

Minimum Requirements:

• A valid driver's license is required in accordance with Allied Universal driver policy requirements.
• A state, county, or city issued security license is preferred.
• Customer service experience is preferred.
• Being comfortable using a computer or tablet is preferred.
• Access control or badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.