New

Front End Insurance Specialist

TEKsystems
$15.00 - $19.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Maryland, Hagerstown
Jan 23, 2026
Job Posting: Entry-Level Insurance Authorization Specialist Location: Frederick, MD Schedule: Monday-Friday, 8:00 AM - 5:00 PM Pay Rate: $19.00 per hour Employment Type: Full-Time Department: Revenue Cycle / Administrative Support Position Summary The Insurance Authorization Specialist is an administrative support role and serves as the front line of the revenue cycle process. This position is responsible for initiating and managing insurance verification and authorization activities for patients requiring home health services through LHC Home Call. The role is predominantly back-office oriented (approximately 90%) and requires the ability to manage a high volume of administrative tasks in a fast-paced environment, with limited phone interaction as needed. Key Responsibilities * Obtain timely insurance authorizations from payer case managers for ordered or requested services related to new referrals and prospects * Verify insurance benefits and eligibility to support coverage clearance for home health services * Document authorization details, including effective dates, end dates, and payer requirements, within the designated legacy systems and software platforms * Track and update authorizations using patient notes, tasks, workflows, emails, and phone documentation * Obtain additional pre-certifications as needed and consult with branch locations for private insurance referrals * Serve as a liaison between branch staff and payers to support authorization updates and issue resolution * Communicate authorization changes, updates, or payer determinations to branch locations in a timely and accurate manner * Access authorization information via phone, email, fax, and online payer portals efficiently * Resolve internal and external inquiries in a professional and timely manner * Independently troubleshoot authorization or eligibility issues prior to escalating to a Supervisor or Manager * Perform eligibility checks and related administrative duties as assigned Required Qualifications * High school diploma or equivalent required * Prior experience in healthcare administration, insurance verification, authorizations, or revenue cycle support preferred * Strong attention to detail and organizational skills * Ability to work independently in a high-volume, fast-paced environment * Proficiency with Microsoft Excel (Excel skills testing required) * Strong written and verbal communication skills * Comfortable navigating multiple systems and payer portals Work Environment * 90% back-office administrative work * 10% phone-based follow-up and inquiry support * Collaborative environment supporting home health services Job Type & Location This is a Contract to Hire position based out of Hagerstown, MD. Pay and BenefitsThe pay range for this position is $15.00 - $19.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully onsite position in Hagerstown,MD. Application DeadlineThis position is anticipated to close on Jan 30, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.