Order Entry Clerk

The Order Entry Clerk I is responsible for receiving and entering customer orders. The primary duties and responsibilities will be to perform work in accordance to the essential job activities.

Duties and Responsibilities

• Receive, enter and process customer orders.
• Process scrap orders.
• Disposition and distribution of denied warranties and customer approved orders.
• Daily log updates.
• Production reporting.
• Assist with training as needed.
• Identify, assist, and troubleshoot with technicians, management and customers with order investigations as needed.
• Sort and distribute incoming product.
• Ship confirmation of orders.
• Assist with denied warranties as needed.
• Practice 5S and safety.
• Take appropriate corrective action for continuous quality improvement and customer satisfaction.
• Able to react to change effectively and handle other tasks as assigned, including working other shifts as needed.

Education and Experience Requirements:

• High School or GED diploma required
• Proficient in Microsoft Office
• Basic math and computer skills required
• Excellent 10 key and typing skills
• Fluency in English with strong communication skills, written and oral

The successful candidate may be required to consent to pre-employment screenings (e.g., background check and/or substance abuse screening) and meet company standards as a condition of employment.

Internal Qualifications:

• No final warnings
• No more than 6 attendance points
• Must meet production goal previous 90 days.
• Must meet quality goal for previous 90 days if applicable.
• Must be in current role for 90 days, post training.