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Learning Systems Administrator (PT - 6 Weeks)

Vaco
$30.00 - $35.00 / hr
401(k), retirement plan
United States, Florida, St. Petersburg
Feb 06, 2026
DescriptionJob Brief:

The Opportunity

The Learning Systems Administrator supports the effective operation of the Learning Management System (LMS) by maintaining system expertise, providing technical assistance, and troubleshooting issues. The role interfaces directly with stakeholders and system users and produces automated or customized reports to support learning initiatives. Additionally, the LMS Administrator curates and publishes training content and recommends system and process improvements as needed.


Responsibilities:

A Day in the Life

  • Attain general understanding of LMS processes and governance to offer general and technical support of the Learning Management System (LMS), and maintain proficiency; this includes general programs and processes, systems, and tools that support said delivery
  • Document learning processes and procedures
  • Create, generate, customize, and automate various reports in the Learning Management System on various learning programs initiatives
  • Communicate and interface directly with stakeholders and system users, both internally and externally
  • Use the ServiceNow ticketing system to monitor and resolve user requests and issues, ensuring clear documentation and timely response within defined service level agreements (SLAs).
  • Research, identify, and curate training content for ad hoc self?paced learning requests by locating appropriate resources, providing review access to requestors, and publishing finalized content once approved.
  • Troubleshoot technical issues related to learning systems and recommend solutions or enhancements to the Learning Systems team for evaluation and implementation.

Requirements:

Qualifications

  • High School diploma or equivalent required. Bachelor's degree in business management or related field preferred.
  • Three (3) years of process and technical administrative support required. Two (2) years of Learning System Management experience required.
  • Demonstrate behaviors based on Velera values
  • Ability to learn and master quickly and proficiently complex, technical systems
  • Excellent active listening skills and ability to communicate effectively in both verbal and written formats
  • Ability to handle multiple projects, work in a fast-paced environment, and meet deadlines
  • Ability to build and maintain positive relationships with credit union and Velera staff
  • Strong organizational skills, time management, and attention to detail required
  • Ability to exercise initiative, discretion, and independent judgment in making decisions, and interact effectively and positively with all levels of personnel, credit unions, and vendors
  • Proficiency in word processing and spreadsheet computer software applications; ability to utilize complex software applications and technical databases
  • Attain general understanding of LMS processes and governance to offer general and technical support of the Learning Management System (LMS), and maintain proficiency; this includes general programs and processes, systems, and tools that
  • Document learning processes and procedures
  • Create, generate, customize, and automate various reports in the Learning Management System on various learning programs initiatives
  • Communicate and interface directly with stakeholders and system users, both internally and externally
  • Use the ServiceNow ticketing system to monitor and resolve user requests and issues, ensuring clear documentation and timely response within defined service level agreements (SLAs).
  • Research, identify, and curate training content for ad hoc self?paced learning requests by locating appropriate resources, providing review access to requestors, and publishing finalized content once approved.
  • Troubleshoot technical issues related to learning systems and recommend solutions or enhancements to the Learning Systems team for evaluation and implementation.
  • While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear
  • Specific vision abilities required by this job include close vision
  • Assist in the coordination of System releases and upgrades
  • Assist in the communication and project coordination of Systems
  • Perform other duties as assigned
  • Demonstrate behaviors based on Velera values
  • Ability to learn and master quickly and proficiently complex, technical systems
  • Excellent active listening skills and ability to communicate effectively in both verbal and written formats
  • Ability to handle multiple projects, work in a fast-paced environment, and meet deadlines
  • Ability to build and maintain positive relationships with credit union and Velera staff
  • Strong organizational skills, time management, and attention to detail required
  • Ability to exercise initiative, discretion, and independent judgment in making decisions, and interact effectively and positively with all levels of personnel, credit unions, and vendors
  • Proficiency in word processing and spreadsheet computer software applications; ability to utilize complex software applications and technical databases

Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.

Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

EEO Notice

Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.

Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com .

Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal.

By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.

Privacy Notice

Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies.

  • California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here.
  • Virginia residents may access our state specific policies here.
  • Residents of all other states may access our policies here.
  • Canadian residents may access our policies in English here and in French here.
  • Residents of countries governed by GDPR may access our policies here.
Pay Transparency Notice

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:

  • the individual's skill sets, experience and training;
  • licensure and certification requirements;
  • office location and other geographic considerations;
  • other business and organizational needs.

With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.

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