Security Officer - Flex Dispatch Desk

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Flex Dispatch Desk in Austin, TX, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join a leading team where flexibility meets opportunity. As a Flex Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal as a Dispatch Officer supporting a fast-paced tech location, where you will coordinate security-related calls for service, monitor cameras and alarm systems, and dispatch officers to incidents and service requests. You will track activity in real time, document events, support access control workflows, and communicate clearly with site teams and first responders. Bring integrity, teamwork, and a people-first approach to every shift.

Position Type: Flex

Pay Rate: $27.50 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to clients at a technology and telecom location by carrying out security procedures, site-specific policies and when appropriate, emergency response activities.
• Operate the dispatch function by monitoring alarms, cameras, access control alerts and/or communication channels, then routing calls for service and coordinating responses with on-site personnel.
• Respond to incidents and critical situations in a calm, problem-solving manner, documenting events and escalating notifications per post orders.
• Maintain accurate logs and reports, including incident details, shift activity, radio and phone communications and/or visitor and contractor activity as assigned.
• Conduct regular and random patrols around the business and perimeter, verifying doors, gates and restricted areas while noting unusual activity and changing conditions.

Minimum Requirements:

• Have at least 2+ years of security experience.
• Have 3+ years of combined law enforcement, military, and/or security experience or have a college degree.
• Access control and/or badge experience is preferred.
• Be comfortable using a computer or tablet is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. C15802