Security Officer - Lobby Concierge

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Lobby Concierge in McLean, VA, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Front Desk Security Officer at a high-end retail location, you will welcome guests, support a smooth check-in experience, and help manage access control and badge processes. You will monitor activity from the reception area, document security-related observations, and communicate clearly with store teams and visitors. Using a computer and/or tablet, you will support daily reporting while bringing Allied Universal values of agility, reliability, innovation, teamwork, and integrity to every interaction.

Position Type: Part Time

Pay Rate: $25.00 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to store associates, guests, and vendors while carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Staff the front desk reception area by greeting visitors, verifying identification and/or appointments, issuing visitor credentials as directed, and notifying store leadership of arrivals.
• Monitor access points, cameras, alarms, and communications systems from the front desk, documenting observations and escalating unusual activity per site procedures.
• Respond to incidents and critical situations in a calm, problem-solving manner, coordinating with store leadership and local first responders as needed.
• Complete shift logs, incident reports, and administrative duties such as answering phones, managing keys and/or access credentials, and routing requests to the appropriate contact.

Minimum Requirements:

• Customer service experience is preferred.
• Access control and/or badge experience is preferred.
• Being comfortable using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.