Security Officer - Patrol Agent

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Patrol Agent in Rochester, NY, you will serve and safeguard clients in a range of industries such as Government, and more. As an unarmed Patrol Officer with Allied Universal at a government transportation location, you will conduct routine patrols across facilities and transit areas, stay highly visible to help discourage security-related incidents, and respond to concerns with calm, professional communication. You will document observations, support access control as needed, and deliver customer service to riders and staff. Join a team that is agile, reliable, innovative, people-first, and guided by integrity.

Position Type: Full Time

Pay Rate: $23.00 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service by carrying out security-related procedures, site-specific policies, and/or emergency response activities at a government transportation location.
• Conduct regular and random foot and/or vehicle patrols of buildings, platforms, parking areas, and perimeter spaces to help to identify unusual activity, hazards, and/or policy violations.
• Respond to incidents and critical situations in a calm, problem-solving manner, including assisting with crowd management, disputes, medical calls, and/or evacuations as directed.
• Control access by monitoring entrances, verifying credentials when required, and directing visitors, contractors, and employees according to site procedures.
• Document patrols, incidents, and/or observations using written reports and logs, and communicate timely updates to site management and/or public responders as needed.

Minimum Requirements:

• Have a minimum of 2 or more years of security-related experience.
• Handcuffing Certification is preferred.
• CPR Certification is preferred.
• CPR and/or First Aid is preferred.
• Guard Card and/or License is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.