Security Officer - Lobby Desk

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Lobby Desk in Groton, CT, you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Front Desk Officer at a healthcare location, you will welcome residents, visitors, and staff while supporting security-related access control and guest management. You will monitor entry activity, answer questions, communicate concerns to site leadership, and document incidents with clear, professional reports. Join Allied Universal to bring agile, reliable, and innovative service to a caring, people-first culture built on teamwork and integrity.

Position Type: Part Time

Pay Rate: $20.00 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to clients, residents, staff, and visitors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at a healthcare location.
• Staff the front desk by greeting and directing visitors, answering phones, and assisting with general information while maintaining a professional presence.
• Support access control by monitoring entry points, confirming visitor authorization per site procedures, issuing and collecting visitor badges, and/or maintaining visitor logs.
• Monitor cameras and alarm panels as assigned, report irregular activity, and document observations per post orders.
• Respond to incidents and critical situations in a calm, problem-solving manner, including coordinating notifications to site leadership and/or emergency services when needed.

Minimum Requirements:

• A guard card and/or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.