New

Patient Benefit Rep

TEKsystems
$18.00 - $22.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Maryland, Annapolis
Feb 12, 2026
Patient Benefit Representative - Full-Time (On-Site) Location: Annapolis, MD Schedule: Monday-Friday, 8:00 AM - 4:30 PM Type: Contract (12-16 weeks), with potential extension or conversion based on performance About the Role We are seeking a detail-oriented and patient-focused Patient Benefit Representative to support a busy oncology practice environment. In this role, you will educate patients on their insurance coverage, evaluate financial responsibility, and assist with navigating financial aid programs. This position is ideal for someone who is compassionate, organized, and experienced in healthcare benefits and insurance verification. Key Responsibilities Insurance Coverage & Patient Education * Obtain and verify insurance coverage information and patient demographics prior to treatment. * Educate patients on their insurance benefits, including coverage details, co-pays, deductibles, coinsurance, and out-of-pocket expenses. * Assess patients' ability to meet financial obligations and discuss payment arrangements when needed. * Explain available financial assistance programs and assist patients in completing required forms. Authorization & Documentation Management * Work with Clinical Reviewers to obtain insurance pre-authorizations and referral approval codes prior to treatment. * Complete Patient Cost Estimate forms based on diagnosis, expected coverage, and assistance eligibility. * Prepare and submit reimbursement and liability forms for patient review and signature. * Forward completed documentation and authorizations to the billing office accurately and promptly. Ongoing Patient Account Management * Review outstanding patient balances and notify appropriate front desk staff when a patient needs financial consultation. * Ensure correct co-pay amounts are entered into the system to support accurate collection at check-in. * Verify and update insurance information and demographic details in the system at each visit, following Standard Operating Procedures (SOPs). Financial Aid Networking & Compliance * Stay current on all available financial assistance programs and maintain strong professional relationships with aid providers. * Network with financial aid organizations to identify new assistance resources for patients. * Maintain confidentiality and adhere to all HIPAA, state, and federal guidelines. * Keep all manuals, logs, forms, and financial documentation up-to-date. Additional Support Duties * Provide exceptional service as a liaison between patients, payers, and clinical staff. * Perform additional administrative tasks or patient-related duties as requested by leadership. Required Qualifications * High school diploma or equivalent required. * Minimum three (3) years of experience in patient pre-services, patient benefits, or similar healthcare financial coordination. * Proficiency in Microsoft Office (Word and Excel) and experience with healthcare computer systems. * Working knowledge of CPT and HCPCS coding. * Strong verbal communication skills with the ability to explain financial and insurance terminology clearly. * Ability to complete required e-learning coursework within 90 days of hire. Preferred Skills * Experience with EMR systems. * Prior work in oncology, specialty medicine, or high-volume medical practices. * Strong understanding of insurance plans, coverage types, and reimbursement processes. Work Environment * On-site role in an oncology practice. * Fast-paced environment requiring strong attention to detail, empathy, and consistent follow-through. Compensation & Benefits * Pay Rate: Starting at $24/HR * Duration: 12-16 weeks; potential for extension or full-time hire based on performance. Job Type & LocationThis is a Contract position based out of Annapolis, MD. Pay and BenefitsThe pay range for this position is $18.00 - $22.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully onsite position in Annapolis,MD. Application DeadlineThis position is anticipated to close on Feb 22, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.