New

Production Manager

Copper River Family of Companies
$100,000—$145,000 USD
flexible benefit account, paid holidays, tuition reimbursement, 401(k), expense account
United States, Missouri, Kansas City
Feb 17, 2026
Coho Integrated Solutions is seeking a Production Manager to oversees day-to-day records operations and production activities at the USCIS National Records Center (NRC) located in Kansas City, Missouri. This role ensures operational efficiency, adherence to procedures, and high levels of customer satisfaction while serving as acting Program Manager when required. Responsibilities (include but are not limited to): Coordinate daily operational and production activities Communicate effectively with Government oversight personnel Prepare and update SOPs and operational documentation Conduct fact-finding for special projects and Government inquiries Deliver written and oral briefings to management officials Manage time-sensitive operational issues and high-pressure situations Monitor customer satisfaction and service delivery performance Develop and implement operational policies, procedures, and training plans Act as Program Manager in the PM's absence Essential Job Qualifications and Requirements: Security Clearance: Active Secret clearance Education and Certifications: Bachelor's degree in program management, business or public administration, operations/quality management, technical management, information systems, engineering, or finance/accounting Project Management Professional (PMP) Certification, as certified by the Project Management Institute (PMI) (may substitute for degree) Six Sigma Black Belt (or ability to obtain within 180 days of contract award) from ASQ, IASSC, or Council for Six Sigma Certification Experience: Minimum three (3) years of recent (within the last 5 years) operations, site, production, or project management experience Additional Requirements Ability to report onsite within hours when requested After-hours facility access for emergency file retrieval 24x7 availability for emergency response Position Pay Range $100,000 — $145,000 USD About Copper River & The Native Village of Eyak: Owned by the Native Village of Eyak (NVE), a federally recognized Alaska Native Tribe, the Copper River Family of Companies are a collection of entities that deliver a complementary set of solutions and services to support the diverse missions and requirements of our clients. Proud participants of the Small Business Administration's (SBA) 8(a) Business Development Program since 2006, our companies consist of both current and graduation SBA 8(a) entities. It is our collective purpose to support the Tribe and diversify the NVE's ability to facilitate economic advancement. The income generated from our companies helps the Native Village of Eyak fund health and social services, economic development, natural resource/environmental education, jobs, job training, and other benefits to the NVE in a manner that is consistent with Alaskan Native cultural values and traditions. Copper River's Culture The Copper River Family of Companies has a positive, supportive, and thriving culture. At the foundation of our culture is a focus on collaboration. No matter your role or which operating company you work for, we are ONE TEAM working toward the same goals for our customers and for our collective owner- The Native Village of Eyak. How we treat each other is just as important as the work we deliver. Benefits Comprehensive medical, dental, and vision coverage Flexible Spending Account - healthcare and dependent care Health Savings Account - high deductible medical plan Retirement 401(k) with employer match Open leave policy and paid holidays Additional benefits including tuition reimbursement, transportation expense account, employee assistance program, and more! Note: These benefits are only applicable to full time, regular associates at Copper River. *Disclaimer:* The Copper River Family of Companies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.