Brokerage Linehaul Supervisor

Job Summary
The Brokerage Linehaul Supervisor oversees linehaul pickup and delivery operations by coordinating the activity of contracted motor carriers, managing daily workflow requirements, and supporting reliable, compliant, and high-quality transportation execution.

Primary Objectives

• Oversee day-to-day linehaul operations to support timely and dependable interstate transportation.
• Maintain effective coordination with motor carriers, agents, and internal teams to support smooth shipment execution and issue resolution.
• Monitor shipment activity, documentation accuracy, and operational performance to uphold service and compliance standards.
• Support continuous operational consistency by maintaining processes, requirements, and communication practices across linehaul activities.

Duties and Responsibilities

• Provide direction to contracted motor carriers and coordinate daily linehaul activities to support smooth transportation workflows.
• Monitor shipment progress, identify issues as they arise, and take timely actions to keep moves on track.
• Maintain accurate and up-to-date shipment details, carrier information, and documentation within TMS and related systems.
• Communicate regularly with carriers, agents, and internal teams to clarify requirements, share updates, and support efficient coordination.
• Review carrier performance indicators, track service trends, and address concerns with appropriate follow-up actions.
• Keep operational records organized and complete, including shipment notes, carrier documentation, and compliance files.
• Collaborate with internal teams, agents, and carriers to address service delays, equipment concerns, or scheduling conflicts.
• Respond to inquiries regarding shipment status, service expectations, and documentation needs throughout the shipment lifecycle.
• Maintain consistency across linehaul activities through operational reviews, reporting, and process refinement.
• Maintain familiarity with established procedures and support their application across linehaul workflows and carrier interactions.
• Support TMS data accuracy by reviewing entries, correcting inconsistencies, and following up as needed.
• Share operational insights and observations with leadership to help inform process consistency and quality.
• Other duties as assigned.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education

• High school diploma or equivalent (HSED) required
• Associates degree in Supply Chain, Logistics, or related field preferred

Work Experience

• 3+ years of experience in transportation, logistics, linehaul, and over -the-road operations required
• Experience working with contracted motor carriers or within a freight brokerage environment preferred

Required Knowledge, Skills and Abilities

• Strong understanding of interstate linehaul operations, transportation workflows, and motor carrier practices.
• Ability to assess situations, resolve issues, and make informed operational decisions independently.
• Strong analytical and problem-solving skills with the ability to evaluate issues and implement effective solutions.
• Excellent communication skills and the ability to work effectively with carriers, agents, and internal teams.
• High attention to detail with strong documentation and organizational capabilities.
• Proficiency with Transportation Management Systems (TMS), reporting tools, and Microsoft Office applications.

Preferred Knowledge, Skills and Abilities

• Ability to communicate effectively in Spanish preferred.

Competencies

• Delivers Results Rigorously drives self and others to achieve high levels of individual and organization performance.
• Engages & Inspires Others Leads with energy, self-confidence and understanding in ways that motivate colleagues to achieve more than they thought possible.
• Focuses on the Customer & Market Continuously evaluates what is important to the customer/client and develops products or solutions that exceed expectations.
• Makes Sound Business Decisions Makes timely and well-informed decisions that advance critical priorities, capitalize on new opportunities, and resolve problems.
• Practices our Values Supports and models The Pasha Way; conduct reflects Excellence, Honesty, Integrity, Innovation and Teamwork.

PHYSICAL DEMANDS, WORK ENVIRONMENT, AND TRAVEL
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Hear and speak with sufficient clarity to understand and engage in telephonic information exchange; hear and understand verbal instructions; give and receive information verbally in person or via communication device - Often
• Walk/travel within office environment, crouch/bend to access floor-level storage - Often
• Use hands/fingers to operate office equipment, type/complete data input, write - Often
• Reach with hands, arms; lift, move and manipulate objects weighing up to 20 pounds - Regularly
• Sight sufficient to read instructions, documents, and screen-based information - Often
• Use hands/fingers to manipulate and file documents, folders, small objects - Regularly

Working Environment
This role requires work that may involve the following environmental conditions:

• Corporate office environment

Travel
Occasional Must be able to travel independently to U.S. locations including Hawaii.

Screening Requirements
Background Checks