Equipment Coordinator II

Job Description:

WHAT YOU NEED TO KNOW:

As an Equipment Coordinator, you are expected to participate in all aspects of eBDR and eProgesa related issues, software upgrades and electronic equipment technologies. You would be responsible for eBDR user data base; eBDR and all peripheral equipment including receipt, storage, security during storage, maintenance and repair; coordination of eBDR set usage throughout the region ensuring its availability at mobile and fixed collection site as well as training environment; and coordinating region-wide implementation and support for any/all future soft/hardware releases and updates. Responsible for all eProgesa equipment, including maintenance, repair, and validation.

As a Red Cross Team member, you will take care of your team members - show up for every shift and give 100% while you're there. Interact in a positive, proactive, and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times

WHERE YOUR CAREER IS A FORCE FOR GOOD

Key Responsibilities:

• Troubleshoots, performs repairs, and interacts with vendor on maintenance agreement issues to ensure sufficient equipment to meet operational demands are available daily, to include determining if new equipment must be ordered; and provides problem solving advice to management.

• Serves as the contact person for Collections staff to assure replacement or repair, as needed, of eBDR equipment and supplies, including, but not limited to cords, jacks, plug, toner and paper.

• Serves as contact for manufacturing staff for installation, maintenance, and repair of eProgesa equipment.

• Maintain Maximo system. Analyze and trend eBDR equipment problems. Uses designated computer equipment for control and update of equipment.

• Assure all equipment is maintained properly to include, regional configurations and qualifications 100% of the time. Ensure integrity of equipment through appropriate packing and delivery.

• Maintains a clean and safe work place.

• Import eBDR database weekly and provide additional supplies as detected during weekly process.

• Some travel may be required.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified.

Standard Schedule: Monday-Friday, 8:00am-4:30pm

Pay Information: $26.78/hr, plus any applicable shift differentials for working any late nights, over nights, and on the weekends.

WHAT YOU NEED TO SUCCEED (Minimum Qualifications):

• 2 years of technical experience in laptop hardware maintenance/repair, cabling and network infrastructure support; software installation and upgrade; or installation and troubleshooting of printers and other peripheral computer equipment required; or an equivalent combination of education and experience.

• Ability to prioritize tasks, work under pressure, multi-task, problem solve, and meet deadlines.

• Ability to interact effectively with others of varying technical competency, vendors, departments, and managers.

• Excellent organizational skills as well as good oral and written communication skills.

WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications):

• Associates degree in computer science or related degree.

Physical Requirements:
May be required to lift, pull, push, or move up to 50 pounds and work with a variety of hand and power tools. Ability to reach, bend, kneel, climb, push, pull and work in tight spaces. Must be able to sit or stand for long periods of time. Must be able to work in extreme temperatures for short periods of time.

The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.

AmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce.American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.

Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.

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