New

Associate Director, CARES & Outreach

North Carolina State University

Commensurate with education and experience

life insurance, flexible benefit account, paid time off

United States, North Carolina, Raleigh

Feb 23, 2026

Posting Information

Posting Number	PG194499EP
Internal Recruitment	No
Working Title	Associate Director, CARES & Outreach
Anticipated Hiring Range	Commensurate with education and experience
Work Schedule	8AM - 5PM, Monday - Friday with some evening and weekend hours for training or presentation obligations
Job Location	Raleigh, NC
Department	Prevention Services
About the Department	The Division of Academic & Student Affairs ( DASA) is where students discover connections and community. It is where students live, where they gather, where they improve themselves, each other, and their university. DASA is where students seek guidance and support, both in and outside of the classroom. The division serves all students at NC State through three integrated components: academic affairs, student affairs, and University College. NC State wants employees to achieve their highest potential at work, learn more about our employee value proposition here ( You Belong Here). The Division of Academic and Student Affairs is the place to work for values-driven faculty and staff who are passionate about promoting the success of the whole student. NC State Prevention Services provides case management, education and outreach emphasizing holistic, developmental, and non-judgmental perspectives for student prevention efforts. Through the lenses of behavioral health, wellness, and sustainability, our professionals cross-collaborate with the campus community to enhance individual and collective well-being, as well as assisting students to gain the necessary resources to remain successful academically and emotionally at NC State.
Wolfpack Perks and Benefits	As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone. What we offer: Medical, Dental, and Vision Flexible Spending Account Retirement Programs Disability Plans Life Insurance Accident Plan Paid Time Off and Other Leave Programs 12 Holidays Each Year Tuition and Academic Assistance And so much more! Attain Work-life balance with our Childcare benefits, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving wolfpack community. Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.
Essential Job Duties	The Associate Director is a member of the Leadership Team for Prevention Services and will serve as a resource and consultant to all staff and the campus community. The Associate Director is required to perform administrative duties including assessment, offer leadership in psychoeducation, suicide prevention, and general outreach, provide direct service to students, consult with university faculty/staff, and participate in supervision and training. This person will assist in developing, revising, and maintaining policies and procedures to ensure adherence to best practices and legal and ethical codes. This person will be responsible for the coordination of teams and committees and will directly offer administrative supervision for permanent staff members, graduate assistants, or temporary or student workers. There is an expectation that Directors will assist in hiring, training, supervising, and consulting with all staff, including trainees, as needed. This staff member serves on the Administrative Team, along with the current Directors in the department. The Associate Director will supervise Prevention Services operations in the absence of the Director. Members of the Administrative Team will be expected to be available for after-hours postvention support, submit reports and/or data to the Director as requested and will serve on committees within and outside of the Center as required. General Duties and Responsibilities: Training & Outreach Administration Oversee suicide prevention and outreach program including developing and offering comprehensive outreach and consultation services to faculty, staff, students, and families via in-person and multimedia presentations. Coordinate and deliver training in QPR (Question, Persuade, & Refer Suicide Prevention) and other prevention programs to the campus community. Oversee the coordination of AOD and Recovery, including grant administration. Coordinate the completion of the DAAPP (Drug and Alcohol-Free Schools) and Biennial Report for alcohol prevention and education Assist in development of outreach emphasis positions based on training and content area needs. Supervise Mental Health Ambassador program. Maintain contracts with Impact, BASICS, eCheckup, Vector, or other AOD and Outreach platforms used by Prevention Services, including IT and budget oversight. Coordinate on-going postvention needs in collaboration with the Counseling Center. Participate in the after-hours postvention and case review rotation Serve as primary back-up for outreach events needing coverage (occasional evening and weekend hours required for outreach). Direct Student Support & Case Management Conduct behaviorally and clinically informed one-on-one assessments to identify and mitigate barriers to student success, including self-harm and threat assessment. Provide timely and appropriate referrals to internal and external support services. Coordinate intervention plans with university and off-campus resources to resolve student concerns. Monitor and track individual cases and student progress to ensure compliance with recommendations and address emerging issues. Manage re-entry strategies for students returning from psychological hospitalization. Administration & Supervision Supervise staff in documenting student concerns and action items accurately in the Maxient and Impact. Ethically assess data collected about students of concern to develop and maintain best practices. This position will directly supervise 3-5 permanent staff members. Engage with and supervise interns, graduate assistants, and temporary employees. Maintain current licensure through CEs and attend additional trainings offered by the university Assist in assessment and report writing for the department. Oversee office operations when the Director is not available. Perform other duties within the scope of a prevention specialist, as assigned.
Other Responsibilities	Other duties as assigned

Qualifications

Minimum Education and Experience	Master's degree in Social Work, Psychology, or Counseling Hold current full clinical licensure in NC or able to obtain this licensure status within six months of hire Minimum of five years of post-licensure experience
Other Required Qualifications	Excellent interpersonal skills including both oral and written communication in a variety of settings Demonstrated ability to identify problems and use sound judgement and reasoning to make crucial decisions autonomously Demonstrated experience in providing individualized support for students in crisis or who have been identified as exhibiting concerning or worrisome behaviors Ability to establish collaborative relationships with campus and community partners
Preferred Qualifications	Demonstrated knowledge of case management systems (preferably in a higher education setting), and/or experience working as part of a case management support team Demonstrated history of effective collaborations across a complex array of multiple agencies within a university setting Strong working knowledge of various federal and state laws affecting issues of privacy and confidentiality, disability accommodations and support, and response to sexual violence Experience with supervision of staff and training Broad knowledge of best practices and current national trends related to higher education case management Experience with grants and report writing
Required License(s) or Certification(s)	Independently licensed in a mental health field
Valid NC Driver's License required	No
Commercial Driver's License required	No

Recruitment Dates and Special Instructions

Job Open Date	02/23/2026
Anticipated Close Date	Open Until Filled
Special Instructions to Applicants	In addition to your application, please submit a resume, cover letter, and the contact information for at least three (3) professional references.

Position Details

Position Number	00111878
Position Type	EPS/SAAO
Full Time Equivalent (FTE) (1.0 = 40 hours/week)	1.00
Appointment	12 Month Recurring
Mandatory Designation - Adverse Weather	Mandatory - Adverse Weather
Mandatory Designation - Emergency Events	Mandatory - Fire/Explosions, Mandatory - Medical Emergencies, Mandatory - Hazardous Material Incidents, Mandatory - Transportation Accidents, Mandatory - Evacuations/Natural Hazards, Mandatory - Utilities/Infrastructure Failure, Mandatory - Threats of Violence/Terrorism/Interpersonal Emergencies
Department ID	244025 - Prevention Services
EEO	NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity. If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu. Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit. NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.