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ACHN Community Health Worker

Blue Cross Blue Shield of Alabama
United States, Alabama, Birmingham
Feb 23, 2026
Overview

Department Overview

Our subsidiary is responsible for coordinating care for healthy eligible individuals, those with multiple chronic conditions, pregnant women, and men and women needing family planning. The goal of the program is to ensure an effective and efficient delivery of care. This area works with low income populations to improve the quality of care programs and community outreach.

Primary Responsibilities

The incumbent is responsible for working with the recipients to ensure they have access to all covered services appropriate to their condition or circumstance. The incumbent acts as a liaison with various agencies and programs, primary care physicians (PCPs), public entities, and community resources in order to connect the recipients with the services that they need. The incumbent collaborates with team members (Transitional Care team, Care Managers, and Quality Care Director) to meet the recipient's health care needs and effectively provide care management.

Summary of Qualifications

* High School Diploma or equivalent or LPN
* Minimum two (2) years of human or social services, public health, healthcare or community health experience
* CHW certification or license is preferred
* Valid Alabama Driver's license
* Willingness to travel as required for the job
* Live and Work within the region
* Knowledge of local community and public resources serving the Medicaid population
* Experience in a position exercising independent judgement and decision making
* Experience in a position demonstrating exceptional written, verbal and interpersonal communications
* Experience probing to determine the root cause of problems to facilitate the resolution of issues
* Strong customer service and superior phone skills
* Proficient computer skills, such as working with Microsoft Office applications
* Excellent organizational skills
* Knowledge of Alabama Medicaid regulations and guidelines is preferred

Work Location

The work schedule for this position will be hybrid (onsite/remote). Business areas reserve the right to require associates to return to the office as needed, based on performance or other business considerations. A hybrid work schedule is subject to amendment or termination at any time by the Company.

Terms and Agreements

By submitting a job application, I attest that all information to the best of my knowledge is true and accurate. Furthermore, I understand that any information provided by me throughout the job application process is subject to verification including, but not limited to work experience, education, assessment (test) and interviews.

We appreciate your interest in "The Company. The Company does not discriminate in hiring or employment on the basis of race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetics, status as a disabled or protected veteran, or because of citizenship status in the case of a citizen or intending citizen. No question on this application is intended to secure information to be used for such discrimination.

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