Product Manager, Delivery Vehicle Execution

As a Product Manager for Delivery Vehicle Execution, you will own the end-to-end product experience from the moment Service Prep hands a vehicle to Delivery through completed delivery-including trade-in and lease-end acquisition on delivery day. You will drive strategy and delivery for the internal tools Delivery Advisors and supporting teams use in the field and at the center: mobile, TV, and desktop applications.

A core focus of this role is execution quality at the point of delivery: guiding advisors through accurate, compliant delivery workflows; ensuring trade-ins and lease-ends are acquired correctly when the customer is on site; and making the delivery-day experience fast, clear, and reliable across every surface Delivery uses.

You will partner closely with Delivery Operations, Service Prep, Sales, Legal, and Finance so product flows match real-world handoffs, acquisition rules, and center operations. The ideal candidate thrives in ambiguity, can map complex in-center and field workflows into clear multi-surface product requirements, and is energized by shipping tools that advisors actually use to execute deliveries every day.

• Define and own the product roadmap for delivery vehicle execution across internal mobile, TV, and desktop applications
• Own the advisor experience from Service Prep handoff through delivery completion-vehicle readiness handoff, delivery execution steps, and post-delivery wrap-up
• Own product experiences that ensure trade-ins and lease-ends are acquired correctly as part of the delivery-day workflow
• Design and improve workflows across mobile (field/on-lot), TV (center/floor), and desktop so state, tasks, and status stay consistent across surfaces
• Partner with Engineering to ship reliable, performant internal apps that Delivery Advisors and supporting teams can trust under real delivery-day volume
• Collaborate with Delivery Operations, Service Prep, Sales, Legal, and Finance to ensure product logic reflects handoff criteria, acquisition rules, compliance, and operational standards
• Identify and prioritize friction in delivery-day execution-rework, missed steps, unclear handoffs, and tool-switching-and ship solutions that reduce cycle time and error rates
• Define success metrics for delivery completion quality, trade-in and lease-end acquisition accuracy/completion, advisor efficiency, and cross-surface reliability-and use data to guide roadmap decisions
• Support new market and center readiness by delivering the vehicle-execution tooling required for accurate delivery and acquisition workflows in new regions

• Bachelor's Degree in Business Administration or equivalent experience
• 3+ years of product management experience, ideally in operations technology, field/workforce apps, multi-surface product suites, or a similarly process-driven domain
• Demonstrated ability to translate complex operational workflows into structured product requirements across mobile, TV, and/or desktop
• Experience building or managing internal tools used by frontline operations, delivery, retail, or field teams
• Experience with multi-step operational handoffs (e.g., prep execution completion) and stateful workflow products
• Strong cross-functional collaboration skills with a track record of working across Operations, Delivery, Sales, Legal, or Finance
• Ability to interpret operational, contractual, or policy requirements and translate them into actionable product specifications
• Proficiency with data analysis tools and a metrics-driven approach to product decisions
• Experience with vehicle delivery, trade-in, lease-end, or retail/field execution workflows is a plus
• Familiarity with designing for constrained or shared devices (e.g., floor TVs, shared tablets) is a plus

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

• Medical plans > plan options with $0 payroll deduction
• Family-building, fertility, adoption and surrogacy benefits
• Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
• Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
• Company paid Basic Life, AD&D
• Short-term and long-term disability insurance (90 day waiting period)
• Employee Assistance Program
• Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
• Back-up childcare and parenting support resources
• Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
• Weight Loss and Tobacco Cessation Programs
• Tesla Babies program
• Commuter benefits
• Employee discounts and perks program

Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.