Assistant Facilities Manager

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Pay: $42 - $47.11 / hr

Location: San Jose, CA | TikTok office

Assistant Facility Manager - JLL

What this job involves:

The Assistant Facility Manager provides comprehensive facilities management services including continuous monitoring and operational oversight of client facilities. This role manages routine property operations, procurement processes, vendor relationships, and ensures compliance with operational standards while supporting the delivery of exceptional client service.

What your day-to-day will look like:

Relationship Management

• Maintain exceptional client satisfaction through the delivery of comprehensive facility management services and support programs designed to enhance the customer experience.
• Coordinate and execute special events in support of client objectives or JLL initiatives.
• Provide tactical planning support to the facility management team in achieving established goals and objectives.
• Prepare, review, and distribute monthly, quarterly, and annual reporting packages appropriate for client requirements and stakeholder communication.

Compliance & Operations

• Support compliance with JLL minimum audit standards and operational policies across facility management, financial management, and procedural requirements.
• Monitor and exceed site key performance indicators while conducting monthly service level agreement reviews to identify potential challenges and implement corrective action plans. Enforce all company policies and training requirements regarding safe and efficient operations and work practices throughout the facility.
• Implement and monitor hazard control programs and team safety practices, ensuring compliance with local codes, regulations, and JLL operational standards.
• Coordinate scheduling, preventive maintenance, and monitoring of HVAC, electrical, plumbing, and other critical building systems in partnership with client system owners to ensure optimal operational efficiency.

Team Management & Collaboration

• Demonstrate strong collaboration and teamwork within the account team by driving the development and implementation of integrated facility management best practices and innovative solutions.
• Execute additional duties and special projects as assigned by facility managers and senior leadership to support overall operational excellence.
• Perform any other reasonable tasks requested by management to support business objectives and client satisfaction.

Administrative Functions

• Provide comprehensive support for facility soft services including meeting preparation, conference room reservations, food service coordination, parking management, vending services, and security badging systems.
• Manage work order systems for in-house staff and external vendors to ensure timely completion of maintenance and service requests.
• Assist in budget development and management processes, including the preparation of monthly and quarterly variance reports on all operating budgets for assigned properties.
• Maximize supplier and vendor utilization through strategic coordination with preferred contractors and spending optimization.
• Lead vendor performance discussions including goal setting, performance criteria establishment, and formal performance reviews while maintaining existing service contracts and vendor relationships.

Required Qualifications

• Minimum 3-5 years of progressive experience in facilities management, property management, or related field, with at least 2 years in a supervisory or team leadership capacity.
• Proficiency in computerized maintenance management systems (CMMS)
• Advanced knowledge of Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
• Experience with building automation systems and energy management platforms
• Familiarity with project management software and financial reporting tools
• Strong analytical and problem-solving abilities with attention to detail
• Excellent organizational and time management skills
• Outstanding written and verbal communication capabilities
• Proven ability to manage multiple priorities in a fast-paced environment
• Customer service orientation with client relationship management experience
• Financial acumen including budget management and cost control experience
• Knowledge of building systems, safety regulations, and facility operations
• Certifications: Professional certifications such as FMP (Facility Management Professional), CFM (Certified Facility Manager), or equivalent industry credentials preferred.
• Physical Requirements: Ability to walk extensively throughout facilities, climb stairs, and perform occasional lifting up to 25 pounds. Must be able to respond to emergency situations and work flexible hours when required.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you'repursuing.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.