Manager, Parts Aftermarket Sales

Part of Dover Corporation's Engineered Systems segment, Vehicle Service Group (VSG) is a strong, diverse and dynamic global leader in the vehicle service industry. VSG comprises 13 major vehicle lifting, wheel service, diagnostic and collision repair brands: Rotary Lift, Chief, Forward, Direct-Lift, Ravaglioli, Hanmecson, Revolution, Elektron, Blitz, Nogra, Butler, Space and Sirio.

SUMMARY: Responsible for assisting in the development and execution of the After Market Parts & Service business strategy in the Americas. Driving and improving revenue sales and profitability while also working to improve customer satisfaction,, service times for installed equipment, and total revenues from parts and service offering. Lead specialized sales and service teams and closely partner with training, marketing, engineering, operations, and service partners to ensure on time delivery of VSG's service and parts offering.

COMPANY OVERVIEW: Dover's Vehicle Service Group is the global leader in designing and manufacturing vehicle service, collision and automotive OEM equipment. It is one of the founding companies of Dover Corporation, an eight billion dollar diversified global manufacturer. VSG consists of fifteen leading vehicle lifting brands (Rotary, Forward, Blitz, Ravaglioli etc.), collision repair (Chief), wheel services, diagnostics (Butler, Rotary, Chief and Ravaglioli) and tier-one automotive brands (WARN Automotive) with operations worldwide, including regional business operation centers and large manufacturing facilities in the U.S., Europe and Asia.

RESPONSIBILITIES:

1. Develop and execute Parts and Service strategy for the Americas.
2. Develop annual sales plans by channel and top accounts to drive growth and exceed targets.
3. Assist in the development of sales forecasts through analysis and interpretation of general economics, industry, marketing and sales data, statistics, additional sales.
4. Ensure service coverage and market leading response times, supporting all customers.
5. Provide national accounts service through a managed offering, partner oversite, and reporting that ensures full accountability.
6. Travel with field personnel, when needed, including Regional Managers, Sales Representatives, Distributors, etc., to train, promote company, distributor relationships, new sales marketing programs, and new products, etc.

CRITICAL SHORT-TERM OBJECTIVES

Develop and implement Business strategy that:

• • Expands market share
  • Minimizes customer downtime
  • Improves service network capabilities
  • Establishes Rotary Solutions as the clear choice

OVERALL QUALIFICATIONS - Skills and Experience

• Good understanding of aftermarket service and parts for critical equipment.
• At least 3-5 years of experience selling related equipment in the Americas.

• Ability execute strategy and Course correct as needed
• Self-motivated work ethic with a strong sense of urgency.
• Excellent verbal and written communication skills.
• Strong analytical skills with BI, reporting and developing databases
• Ability to build positive relationships at all levels of the organization.
• Strong business acumen; strategic and analytic thinker.
• Ability and willingness to travel.

KEY DOVER COMPETENCIES:

Customer Impact: Creates value for customers addressing known and unknown needs. Ability to identify and address concerns and work to provide a solution. Knows and understands all aspects of the global market, including: economics (regulatory issues, corporate compliance, etc.), products and services, channels, the customers and their end-markets.

Strategic Mindset: Has understanding of global industry or market; creates breakthrough strategies that alter the competitive dynamics in a market, and establishes a series of competitive advantages yielding profitability that exceeds expectations for the organization.

Results Driven: Produces results that exceed Dover's strategic objectives via a combination of planning and implementation, while living the Dover Values.

Strong Business Acumen and Sound Judgment: Uses instinct as well as data to accurately assess business situations and industry trends; makes timely, appropriate decisions and implements appropriate plans while living the Dover Values.

Winning the Right Way: Operates with High Ethical Standards, Openness and Trust. Conducts him/herself with high ethical standards and fosters a culture in the organization to conduct business aligned with those standards.

Builds and Manages Collaborative Relationships: Establishes and nurtures numerous relationships within Dover. Takes action to partner with the communities in which we operate and to be an appropriate corporate citizen.

Work Arrangement : Onsite

Pay Range: $100,000 - $110,000 annually

Bonus Eligible: This position is eligible to earn a discretionary bonus based on performance metrics and other criteria outlined in our applicable bonus plan.

We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position's responsibilities, a candidate's work experience, a candidate's education/training, the position's location, and the key skills needed for the position. Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work.

Benefits: Benefits for this position include: a 401(k) savings plan with employer contributions; medical, dental and vision insurance; wellness programs; health savings account, health care and dependent care flexible spending accounts; company paid short-term disability and long-term disability; company paid employee basic life and AD&D insurance; supplemental employee and dependent life insurance; optional accident, hospital indemnity and critical illness insurance; adoption, surrogacy, and fertility benefits and assistance; commuter benefits; parental, military, jury duty, and bereavement leaves of absence; paid time off, including 11 paid holidays per calendar year, paid vacation days beginning at 80 hours annually, 24 paid sick leave hours annually or as provided under state and local paid sick leave laws; tuition assistance; business travel services; employee discounts; and an employee assistance program that includes company paid counseling sessions and legal services. Eligibility for benefits is governed by applicable plan documents and policies.

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contactaccommodations@vsgdover.comfor assistance with an accommodation. Kindly specify Job Requisition Number / Job Title and Location in response.

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