New 
Program Manager (Student Care & Conduct)
 Maricopa Community College district | |
life insurance, paid time off, sick time, long term disability, tuition reimbursement, 403(b)
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 United States, Arizona, Chandler | |
 Mar 03, 2026 | |
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Program Manager (Student Care & Conduct) Job ID: 322430 Location: Chandler-Gilbert Comm College Full/Part Time: Full Time Regular/Temporary: Regular Hiring Salary Range $68,850.00 - $89,505.00/annually, DOE Grade 118 Work Schedule Monday - Friday, 8am - 5pm Summer Hours: Monday - Thursday, 7am-6pm Work Calendar 12 Months Maricopa Summary 10 Colleges. Unlimited Opportunities. The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision- creating excellence in education for a better world. We focus on people-not profits. With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. Discover how we're changing college. We don't just support our community-we help build it. We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. Learn about our economic impact. We believe our employees are our most valuable asset. Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix. Join us in making a real difference in the lives of over 140,000 college students each year. Benefits Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of benefits and perks available to eligible employees at MCCCD: Affordable and Comprehensive Benefits Package:
Employee Health & Wellness Programs:
Job Summary This position provides coordinated leadership for the College's CARE (Behavioral Intervention) and student conduct functions to support student success, retention, and a safe, supportive learning environment. The position administers the non-academic student conduct process, including investigation, adjudication, sanction implementation, and case resolution, ensuring outcomes that are fair, consistent, and educational. In addition, the position serves as the primary non-clinical case manager for students referred through the CARE process, conducting intake and risk assessments, developing individualized support plans, and coordinating outreach, referrals, and follow-up in collaboration with campus and community partners. The position co-chairs the Behavioral Intervention Team, performs regular triage of referrals, monitors trends and outcomes, and leads college-wide education and training on conduct processes, community standards, and CARE reporting. Essential Functions 30% - Serves as the college's designated conduct officer. Conducts investigations of reported violations of college policy, student code of conduct policies, and other violations. Provides all case management for non-academic misconduct, from intake through sanction completion. Serves as a consultant to faculty and staff on student behavior, and support strategies. Directs and oversees the resolution of escalated issues. 30% - Serves and the primary case manager for students identified through CARE referrals, including conducting intake assessments, evaluating risk factors, and developing individualized support plans. Conducts daily triage and risk assessment on all referrals received. Coordinates proactive outreach, referrals, and ongoing follow-up to support student well-being and success. 30% - Co-Chairs the college Behavioral Intervention Team. Ensures compliance with administrative regulations, policies, and procedures. outcomes and trends for operational improvement. Develops, implements, and assesses program strategies and goals. Leads college-wide education on standards, conduct processes, and CARE reporting. Develops and delivers training programs for faculty, staff, and students. 10% - Provides leadership in Student Affairs. Supports retention and student engagement programs and efforts. Represents CGCC at meetings, and serves on committees. Other duties as assigned. Minimum Qualifications Bachelor's Degree from a regionally accredited institution in education, educational leadership or related field and five years of program administration or management experience, that includes two years of supervisory experience. OR An equivalent combination of the conferred degree and directly related full-time work experience as described above sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation, may be considered. Desired Qualifications 1. Master's degree in Counseling, Education, Social Work, Psychology, or a related field. 2. Demonstrated experience working with diverse groups of students in higher education or an educational setting 3. Demonstrated experience adjudicating student conduct cases in a higher education environment 4. Demonstrated experience serving or supporting a CARE/Behavioral Intervention Team 5. Demonstrated experience developing or delivering training, presentations, or outreach related to student conduct, CARE reporting or student well-being and support. 6. One year of relevant full-time MCCCD experience during the previous two years. **** Experience within other community college systems or higher education institutions is valued and may be considered in addition to MCCCD experience. External candidates are encouraged to apply. How to Apply Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application. Additional materials will not be accepted after the job posting has closed. Missing materials or incomplete employment history will not be considered. Please ensure your materials clearly provide the following information.
Posting Close Date Apply on or before March 22, 2026 to be considered. EEO, Title IX, & Clery Act Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information. Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance." The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators. The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act. To apply, visit https://jobs.maricopa.edu/psp/MCPAHPRD/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1000&JobOpeningId=322430&PostingSeq=1 jeid-56e872896fdbc443b4fadbc57417fc64 | |