Security Officer - Main Entrance Desk

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Main Entrance Desk in Austin, TX, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join Allied Universal at a financial institution front desk, where you will be the welcoming first point of contact while supporting a secure, professional environment. You will monitor entry activity, manage visitor check-in, verify identification, issue badges, and document security-related incidents using site systems. Working with an agile, reliable, and innovative team, you will deliver strong customer service, clear communication, and integrity in every interaction.

Position Type: Full Time

Pay Rate: $26.26 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service at the front desk by following Allied Universal procedures, location-specific policies, and when appropriate, emergency response activities.
• Greet and assist employees, visitors, and vendors; manage sign-in processes, issue temporary badges, and verify access authorization to help support security-related access control.
• Monitor lobby activity, entrances, cameras and/or alarms as assigned; report unusual activity and escalate concerns per site procedures.
• Respond to incidents and critical situations in a calm, problem-solving manner, including coordinating notifications to site contacts and/or public responders as directed.
• Complete required documentation such as shift logs, incident reports, and access records, and communicate status updates during shift turnover.

Minimum Requirements:

• Comfortable using a computer or tablet is preferred.
• Access control and/or badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. C15802