Security Officer - Front Desk Attendant

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Front Desk Attendant in Pittsburgh, PA, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Front Desk Officer with Allied Universal at a fast-paced tech location, you will be the first point of contact for employees and visitors, supporting a professional lobby experience. You will manage access control, verify credentials, monitor entrances and camera systems, and document incidents and/or requests with clear communication. Bring agile, reliable, innovative service, a caring people-first mindset, and teamwork grounded in integrity to support daily security-related operations.

Position Type: Full Time

Pay Rate: $18.00 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to clients and visitors at the front desk by following site-specific procedures and security-related policies, including answering phones and providing directions.
• Control access to the location by verifying identification, issuing temporary badges, managing visitor sign-in and/or sign-out, and coordinating guest arrivals with employees.
• Monitor alarms, cameras, and/or other security-related systems from the front desk, documenting observations and reporting unusual activity through established channels.
• Respond to incidents and critical situations in a calm, problem-solving manner, including initiating notifications and supporting emergency response activities as directed by post orders.
• Complete shift reports and maintain accurate logs of visitor activity, deliveries, and security-related incidents, and communicate updates during post handoff.

Minimum Requirements:

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.