Director of Dental Center Clinic Operations
Job Summary The Dental Center Director of Operation is in charge of oversight of the dental clinics, oversees regulatory compliance, safety and standards of care, and is responsible for the administrative practices relevant to the clinics. The incumbent is responsible for providing clinical operations leadership, fostering superior quality patient care, developing clinics strategic goals and direction, and providing for the recruitment and retention of the clinic personnel.
The Dental Center Director of Operations seeks to create a high level of coordination of care and customer service throughout all UCSF Dental Center services and access points, yielding positive patient, provider and employee satisfaction. In addition, this leadership position works to build strong and collaborative relationships with academic, clinical and research departments, assuring that the interests of all stakeholders within the UCSF School of Dentistry are incorporated into relevant strategic plans and operating objectives to maintain unity of purpose. The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement. The salary range for this position is $183,100 - $274,600 (Annual Rate). To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html Department Description MISSION: Advancing health through excellence in patient care, education and discovery.
VISION: To be the preeminent innovator in oral and craniofacial health worldwide.
VALUES: Through our values, we demonstrate LEADERSHIP, in all that we do.
Leadership, Excellence, Accountability, Diversity, Engagement, Respect, Social responsibility, Honesty, Innovation, and Partnership.
The School is committed to providing outstanding, integrated patient-centered care, preparing the next generation of clinicians and scientists for a rapidly evolving health care system, leading the world in scientific discovery and its translation into improved patient care and public health, creating and maintaining a supportive work and learning environment that attracts the best faculty staff, students, and trainees who can meet the changing needs of the
School, society and profession, and optimizing resources to support strategic objectives and maximize stakeholder value.
We provide comprehensive oral health care services with over 120,000 patient visits per year. We offer a four-year DDS program as well as a two-year program for international dentists that culminates in the DDS degree. We have numerous specialty residencies, PhD and master's degree programs in Oral and Craniofacial Sciences, a combined DDS-PhD program, and a combined PhD-dental specialty training program. Other graduate programs include Craniofacial and Mesenchymal Biology and Bioengineering, and a DDS/MBA program. The School is one of the preeminent oral and craniofacial research enterprises in the world, ranking number one in National Institutes of Health funding for 25 consecutive years.
UCSF Dental Center
UCSF Dental Center is a cohesive entity within the structure of UCSF's School of Dentistry. Its primary goal is to provide outstanding, seamless, patient-centered care. The Center also aims to provide cutting-edge clinical experiences and education to students; contain costs for patient care and generate resources to reinvest in UCSF Dental Center and the School of Dentistry. A majority of the Dental Center's clinical facilities are located at the Parnassus Campus, with affiliated clinics at Buchanan Dental Center and an additional presence at Mission Bay, and the Zuckerberg San Francisco General Hospital and Trauma Center. UCSF Dental Center's primary services include all advanced dental specialty programs, and the general dentistry and specialty faculty practices. Required Qualifications
- Bachelor's degree in related area and / or equivalent combination of experience / training
- Minimum of 8 years of directly related experience
- Previous general management experience in a complex, multi-faceted health care setting (7-10 years)
- Previous (5+ years) experiences working with a physician group practice managing through influence and collaboration
- Previous supervisory experience and experience managing human resource issues, particularly change management and union/labor relations
- Strong clinic / center management experience, with progressive expertise in practice management, scheduling, customer-service methods, incident reporting, regulatory compliance, accreditation requirements, information technology, and the policies, principles, best practices, and standards involved with effective clinic / center administration
- Strong knowledge of relevant healthcare and clinic operations information technology, including billing systems and patient care workflows and processes
- Strong knowledge of relevant regulatory requirements, as well as related legislative, accreditation, licensing, and compliance environments
- Experience in the areas of strategic planning, financial management, program development, quality improvement, facilities management and project management
- Excellent skills in successfully managing clinic / center administration functions
- Excellent and advanced managerial skills and human resources management knowledge, including staff deployment, resource utilization, budgeting and financial management, quality improvement, and program planning and implementation
- Excellent and advanced communications skills to convey complex information clearly and concisely to all levels of staff, management, and outside agencies, with the ability to motivate, influence, and persuade others
- Skills to develop strategic plans, create benchmarks, integrate systems and fiscal management
Preferred Qualifications
- Master's degree in business, health care administration or related field
About UCSF The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells. Pride Values UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.
In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu
Join us to find a rewarding career contributing to improving healthcare worldwide. Equal Employment Opportunity The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status. For the University of California's Affirmative Action Policy, please visit: https://policy.ucop.edu/doc/4010393/ppsm-20 For the University of California's Anti Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination Job Code and Payroll Title 006471 AMBUL CARE ADMSTN MGR 2 Job Category Dentistry, Executive, Professional and Managerial, Supervisory / Management Bargaining Unit 99 - Policy-Covered (No Bargaining Unit) Location San Francisco, CA Campus Parnassus Heights (SF) Additional Shift Details Monday - Friday, 8am - 5 pm |
University of California - San Francisco Campus and Health
Mar 06, 2026