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Associate Director of Student Accessibility Services - Phoenix Health Sciences Campus

Creighton University
United States, Arizona, Phoenix
3100 North Central Avenue (Show on map)
Mar 06, 2026

The Associate Director works both with qualified students with documented disabilities and students receiving benefits through the Veterans Administration. Working with Creighton's Offices of Student Accessibility Services (SAS) (80% effort) and Military and Veterans Affairs (OMVA) (20% effort), the Associate Director works in Phoenix, ensuring that the needs of primarily PHSC-based students registered with these offices are met, and that these students persist to degree completion. This position is a direct report to the Director of SAS in Omaha, and serves on that leadership team while providing direct support to the coordinator of OMVA.

In this effort, the Associate Director serves a critical role in the implementation of accommodations for students with disabilities within the framework of university policy and federal regulations, current and accepted learning theories. Providing leadership and coordination of this process for the PHSC, this position works closely with students, faculty and administration in Phoenix, along with the Omaha-based SAS office. This position also provides supervision of the Access Coordinator position. The Associate Director also serves as the OMVA's PHSC certifying official and site coordinator for annual program approvals and routine compliance surveys conducted in Phoenix by the Arizona State Approving Agency (SAA). In this role, the position provides site and program documentation to ensure continued approval by the VA supporting the University's ability to accept VA education benefits, primarily for PHSC. The Associate Director may also support the certification of benefit-eligible students for the Omaha-based OMVA as needed.

Essential Functions



  • Review and determine student eligibility based on documentation and interactive process. Conduct intakes (interactive interviews) and evaluation of academic, clinical, physical, and student employee accommodation requests. Consult programs and campus leadership regarding technical and accreditation standards.
  • Supervise the Access Coordinator and PHSC SAS Graduate Student Worker. Support Proctoring in the SAS Testing Center as needed. Supervision includes proving onsight and direction on all levels.
  • Direct faculty and staff on implementation of academic and clinical/practicum/field experience accommodation plans through collaboration, communication, and consultation.
  • Serve as the school certifying official (SCO) to the Phoenix-based OMVA. Prepare all student and University records for routine compliance surveys and coordinate specific program and University related documentation for the PHSC annually and upon request of the Arizona State Approving Agency (SAA) and the OMVA.
  • Contribute to Student Success divisional efforts that support the persistence, retention, and overall success of Creighton students as needed.
  • Establish Research, development and partnerships with outside agencies.



Qualifications:



  • Master's degree required (preferably in education, counseling, or related field.)
  • Progressively responsible professional work experience at the coordinator or assistant director level administering comprehensive support programs.
  • Experience working with a diverse population in a secondary, post-secondary, or professional level.
  • 5 years of experience working in a disability/accessibility accommodations environment at a post-secondary or secondary level.



Knowledge, Skills, and Abilities:



  • Excellent written and oral communication skills, including experience making effective public presentations to a variety of audiences.
  • Knowledge and awareness of ADA laws, policies, and regulations, and how they impact higher education.
  • The ability to develop relationships with a wide variety of community constituents.
  • Experience gathering relevant data for reporting.

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