New

Field Service Technician

Pregis Corporation
United States, Illinois, Elgin
Mar 14, 2026
We're Not Just in the Packaging Business-We're in the "Wow" Business Pregis is Hiring! Why Join Pregis? Pregis is in the packaging business to protect what matters. We are committed to providing our customers and employees sustainable growth through purpose-driven innovation and customer-centric packaging solutions. If you are looking for a company that is thriving across various high growth industries and is innovative, customer focused, high integrity, believes in strong teamwork and collaboration, Pregis is the company for you. Check out the Pregis Purpose to learn how sustainability and social responsibility is at the very core of our company DNA. Job Summary Reporting to the Field Services Manager, the Field Service Technician's primary function is the installation, repair, maintenance, and management of Pregis Packaging Systems/Equipment. In addition to assisting with the equipment needs of their customers, it is the responsibility of Pregis Field Service Technicians to effectively communicate with Pregis Systems Administrators, Regional and Account Managers, and customers about technical and non-technical information regarding their equipment. Job Responsibilities Provide in-field support and development of material delivery systems Comprehensive preventative maintenance scheduling, machine tracking and material usage monitoring Perform demonstrations of Pregis systems and train end-users on operation and maintenance Film/consumable and machine trouble shooting and quality control reporting Satisfying, in a timely and complete fashion, the required service-related documentation Key account focus and ongoing communication of opportunities to retain or grow business Experience and Skills Associates Degree or equivalent from 2-year college preferred At least 5 years of related experience and/or training preferred Mechanical assembly skills and ability to read blueprints/manuals required Strong mechanical troubleshooting, calibration, and maintenance skills and some electrical aptitude required Excellent communication skills paired with the ability to effectively engage with both internal and external customers at all levels Ability to work successfully with little to no direct supervision Effective time management and cost control skills A clean driving record is required (company car is provided) Availability to travel daily Monday to Friday within a territory radius of 150 miles Ability to occasionally lift or move up to 25 lbs required Familiarity with Microsoft Office applications. Compensation The listed annualized base pay range is primarily based on analysis of similar positions. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of Pregis's total compensation package. The hourly base pay range for this role is estimated to be $34-$38 per hour Compensation details listed in US job postings reflect base salary only and do not include benefits. Learn more about Benefits at Pregis. #MS1 Diversity and Inclusion We believe in diversity of thought and bringing together other traits and characteristics that make an individual bring a unique experience to Pregis. We strive to foster an inclusive environment where behaviors and social norms ensure people are welcome. Affirmative Action/EEO Statement/Inclusion We offer equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We support inclusion and believe in welcoming a collective sum of individual differences, thoughts, traits, and characteristics to represent Pregis' culture and achievements. Visit us at www.pregis.com for more information about Pregis LLC.