FSI Sales Coordinator

Your Story.

Ability to efficiently perform a variety of sales support tasks in a fast-paced B2B sales environment. Acts as liaison between sales, customers, and cross functional departments across multiple levels of account management. Initiates flow of confidential information and correspondence to internal and external customers and maintains professional customer relationships requiring tact and strong communication. Requires regular external customer interaction and professionalism to maintain harmonious customer relationships.

Your Passion.Our Culture.

At Sargento, you work for a company you believe in, with a family of people who believe in you. Our culture stems from a simple premise: Hire good people and treat them like family. At Sargento, you can make decisions based on how they affect people as well as the long-term health of our company. You will be encouraged to make a meaningful difference in the community, in the company and in your career. With diverse experiences and tools to learn and develop, you can transform your aspirations into reality. If you're ready for the right place to belong and grow your career, you can find it here.

Benefits that set us apart.

• Comprehensive medicalincluding Fertility, Adoption benefits, Dental, and Vision Insurance
• Remote day Fridays
• Onsite Health & Wellness Center
• Employer 401K contribution in the top 1% of the nation
• Tuition Assistance
• Access to Employee Store

What You Do.

• Sales Support
  
  
  
  • Works closely with assigned National Customer Business Managers (NCBMs) to understand customer requirements and works directly with customers as directed.
  • Initiates and coordinates customer-onboarding.
  • Initiates internal process for customer specific/driven specifications. Returns completed documents to customer for final sign off and internal departments for filing.
  • Compiles and completes customer requests including new material information, internal specs, nutritional's, FSMA programs, and RFP's.
  • Coordinates data and customer/product information necessary for new materials and UPCs including master data and RDSM.
  • Ensure accuracy and completeness of customer and product information entered into internal systems and documentation.
  • Initiates and communicates change requests as needed for products/projects.
  • Coordinates and communicates with customers regarding new product launches and product testing, large test samples and plant trials.
  • Provides backup support for NCBM's, Sales Coordinator & Analyst, and customers when coverage is needed.
  • Provide recommendations for existing product lines as referenced in the finished goods list as per customer request.
  • Responsible for initiating and providing customer specific information for packaging briefs - packaging process, printed film and labels - initiate and follow up with workflows, etc.
  
  
  
  
• Sample/Cost Requests/Quotes
  
  
  
  • Assists in processing sample requests through CRM tool, verifies product availability and coordinates shipment in a timely manner. May involve knowledge of confidential product formulations. Facilitates communication with R&D, Production, Logistics, and Procurement as needed.
  • Processes cost/price requests for new and/or existing products through CRM tools.
  • Prepares confidential quotation letters involving knowledge of pricing, freight rates, accruals, and brokerage to ensure alignment between distributors and end user.
  • Coordinates with other team members to clarify and assure an accurate quote letter.
  
  
  
  
• General
  
  
  
  • Respond to customer requests in a timely manner, coordinating follow-up with internal teams as needed.
  • Assist in coordination of meetings, agendas, resources, and materials in support of NCBMs and customer discussions as needed.
  • Monitor and follow up on cross-functional workflows to ensure timely completion of customer and sales requests.
  • Organizes and maintains documents in corporate file systems (MS Teams, Box, CRM, etc.)
  • Run and distribute standard reports from ThoughtSpot, SAP and Fiori to support NCBM's and division needs.
  • Maintain trackers and documentation supporting customer requests, product changes, and sales support activities.
  • Acts as liaison between sales and cross functional departments, through all aspects of account management support.
  • Initiate and coordinate with finance on all new customer set-ups.
  
  
  
  

Your Education and Experience.

• High School Diploma or equivalent required
• Associates degree preferred
• Minimum 3-5 years experience in office administrative role required
• Experience in Sales Support, Operations, or Logistics Preferred
• Significant experience and proficient at Microsoft Office 365 applications is required

Our Story.

With over 2,400+ employees and net sales of nearly $1.8 billion, Sargento is a family-owned company that has been a leader in cheese for more than 70 years. We created the world's first, successful pre-packaged sliced and shredded natural cheeses. Sargento is based in Plymouth, Wisconsin, where we manufacture and market shredded, sliced and snack natural cheese products, as well as ingredients and sauces. Sargento is known for the exceptional quality of our products and for product design, packaging and merchandising innovations that have transformed our industry.

To learn more about our culture and values, please visit our website athttps://careers.sargento.com/us/en.

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