Vice President of Quality

Job Title: Vice President of Quality
Department: Clinical Quality
Reports To: Chief Clinical Officer; indirect line to General Legal Counsel
Direct Reports: Quality Manager
FLSA Status: Exempt

The Vice President of Quality establishes and maintains best practices in a comprehensive Quality Management
System. The position will closely align with executive leadership and other key stakeholders to identify policies,
information systems, outcomes and process improvement key performance indicators/ outcomes data to assess
and improve processes to achieve increased efficiency and effectiveness, resulting in improved outcomes. The VP of
Quality develops oversight to analysts performing analysis, planning, and managing the execution of process
improvement initiatives to drive improved results.

The Vice President of Quality Management will create and oversee the essential components of an integrated
Quality Management System. Key focus is on ensuring individual care quality is integrated throughout every
internal and external interaction. Utilizes a data-driven approach to ensure high quality care across Bancroft
programs and to drive quality improvement. Collaborates with executive leadership to develop and measure key
components of organizational clinical quality. Follows all regulatory and ethical guidelines regarding data
management.

Key functions include:
* Develops the strategic components of a Quality Management System to ensure regulatory compliance,
high quality care, and strategic positioning.
* Partners with Legal, Risk, Compliance and Leadership to develop an organizational structure for effective
quality management, systems for quality policy development and review, and a document management
system.
* Aligns Bancroft's Quality Management System with regulatory and compliance entities. Develops
collaborative relationships with external entities.
* Designs and implements Quality Management tools for ongoing assessment and quality improvement.
* Assesses work culture; together with leadership, champions an organizational culture of safety and
continuous quality Improvement.
* Builds, monitors, and oversees a quality dashboard including current metrics and best practice metrics
* Develops a suite of process workflows, controls and metrics to improve performance. Monitors and tracks
initiatives on appropriate intervals; proactively identify risks and interdependencies to implementation.
Leads implementation of recommendations, and monitors sustainability of improvements over time.
* Communicates conclusions for long-term, sustainable solutions that influence executive leadership to
adopt transformational solutions.
* Synthesizes analyses into operational insights and practical recommendations to assess risk, financial
impact and conclusions for long-term, sustainable solutions
* Maintains collaborative team relationships with peers and colleagues in order to effectively contribute to

Quality Improvement Manager 10.25

the working groups achievement of goals, and to help foster a positive work environment
* Provide regular reports of projects completed and in progress along with relevant metrics demonstrating
financial and operational impact.
* All other duties as assigned.

Masters Degree or above in Healthcare Administration or a related field.
• Certified Professional in Healthcare Quality
  required (CPHQ).
• Seven-ten years in progressive leadership in Quality
• Minimum of 7-10 years of progressive leadership in Quality Systems
• Healthcare experience preferred
• Joint Commission experience a plus

What You'll Love About Bancroft:

• Meaningful Purpose: We truly make a difference in the lives of others, which inspires us to be better people, and gives us purpose.
• Lasting Bonds: We are a close-knit, committed team who feel like a second family
• Personal Growth: There are opportunities to learn and build skills, professional development, career advancement, tuition assistance, and loan repayment programs
• Outstanding Benefits: We offer competitive salaries, retirement savings program, generous paid time off, medical and dental insurance, and more

About Bancroft

At Bancroft, you'll do more than just make an impact. We are a care team of 2,700 employees across 200+ facilities and homes in NJ, PA, and DE committed to making a lasting difference in the lives of the people we serve and their loved ones. Together, we work diligently and compassionately, to improve the lives of the people we serve. Find your purpose and more at Bancroft.

Real Life. Real Purpose.

bancroft.org/careers

The current hiring range for this position is: $195,000 - $210,000.

Bancroft stands strong against racism and hate of all kinds and supports actions leading to respect, equality, fairness and peace. We advocate for and embrace an inclusive and just world. One world. For everyone. We work with heart, respect and collaboration. We are communicators, listeners, problem solvers, partners and collaborators. Bring your authentic self to our team.

Bancroft is an Equal Opportunity Employer, and supports diversity, equity and inclusion in its hiring and employment practices, so that every team member can feel a true sense of belonging, and maximize their unique potential. To this end, all applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, veteran status or any other characteristic protected by law.