Human Resources Manager

JOB TITLE: Human Resources Manager

EMPLOYER: Shelter Youth & Family Services

DEPARTMENT: Human Resources

REPORTS TO: Chief Financial Officer

ABOUT SHELTER YOUTH & FAMILY SERVICES

Shelter Youth & Family Services provides emergency housing, community-based services, and support for youth and families in crisis. Founded in 1975, we've grown into a leading voice for child welfare, human trafficking response, foster care innovation, and trauma-informed care in Illinois. With a current budget of $10M and ambitious plans to grow to $15M, our mission is to end the cycle of abuse and neglect by providing safe, healthy, and stable lives for children and families.

Shelter Youth & Family Services is committed to providing safe, inclusive, and supportive resources for youth and families from all backgrounds and identities. We actively strive to create an environment that supports all employees, placing value in contributions from people from diverse backgrounds, and honoring all experiences, perspectives, and unique identities. Our mission is to protect children, strengthen families, and transform communities. Joining us in this role will give you a chance to help fulfill that mission and help the community. Shelter and its facilities are drug and smoke-free environments.

Learn more at shelter-inc.org.

Shelter Youth and Family Services encourages the application of all bilingual applicants to work with our client community. Applicants who can successfully certify their skill level in reading, speaking, and writing in two languages with the Illinois Department of Children and Family Services may receive an additional salary stipend. Certification testing is set by DCFS.

POSITION OVERVIEW

The Human Resources Manager leads the daily operations of the Human Resources function, overseeing recruitment, onboarding, employee relations, compensation and benefits administration, compliance, and HR systems management. This role ensures that HR practices support organizational goals while maintaining compliance with federal, state, and local employment laws.

Serving as a strategic partner to directors and executive leadership, the Human Resources Manager provides guidance on workforce planning, talent management, performance management, and employee relations. The role is responsible for developing and implementing HR policies, procedures, and training that promote consistency, accountability, and effective organizational practices.

The Human Resources Manager plays a key role in fostering a positive, inclusive, and productive workplace culture by supporting staff development, strengthening communication between leadership and employees, and ensuring that human resources practices align with the organization's mission and values.

KEY RESPONSIBILITIES

• Lead recruitment, hiring, and onboarding processes.
• Lead employee relations, investigations, and performance management practices.
• Administer compensation, benefit, and leave programs.
• Ensure compliance with federal, state, and local employment laws.
• Manage HRIS systems and produce workforce reports.
• Develop and implement HR policies, procedures, and training.
• Support organizational planning and talent management strategies.
• Provide guidance to leadership on HR matters.
• Maintain a positive, inclusive, and productive workplace culture.

QUALIFICATIONS

• Bachelor's degree in human resources, business administration, or related field required.
• 5+ years of progressive HR experience; supervisory experience preferred.
• Experience in a nonprofit setting, especially in youth services, social services, or communitybased organizations, is preferred.
• SHRM-CP or SHRM-SCP strongly preferred.
• Experience with HRIS, ADP payroll systems, contract management, and compliance management.
• Excellent communication, interpersonal, and problemsolving skills.
• Ability to maintain confidentiality and exercise sound judgment.
• Strong organizational and timemanagement abilities.
• Demonstrated ability to lead HR initiatives and support organizational change.
• Microsoft Office Suite including Excel, Word, PowerPoint, and Outlook
• Excellent time management skills with a proven ability to meet deadlines.
• Demonstrates accuracy, thoroughness, and looks for ways to improve and promote quality; able to monitor own work to ensure quality
• Strong analytical and problem-solving skills; able to synthesize complex or diverse information.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to act with integrity, professionalism, and confidentiality; reacts well under pressure, and accepts responsibility for own actions
• Thorough knowledge of employment-related laws and regulations.

PHYSICAL DEMANDS AND WORKING CONDITIONS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.

While performing the duties of this job, the employee is frequently required to sit; talk or hear; stand; walk; and use hands to handle or operate objects. The employee is occasionally required to climb or balance, stoop, kneel, crouch, lift, and reach with hands or arms. Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus.

WORK ENVIRONMENT Shelter is committed to providing safe, inclusive, and supportive resources for youth and families from all backgrounds and identities. We actively strive to create an environment that supports all employees, placing value in contributions from people from diverse backgrounds, and honoring all experiences, perspectives, and unique identities.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Work is performed primarily in the agency facilities, and occasionally in vehicles, meeting rooms both in the facility and at other agency sites.

CLASSIFICATION STATUS This is an exempt position.

COMPENSATION & BENEFITS

Salary Range: $75,000 - $85,000

Benefits:

• Medical, Dental, and Vision insurance
• Life Insurance
• Disability coverage
• 403(b) retirement plan
• Paid holidays and generous PTO
• Flexible hybrid work schedule
• Professional development opportunities

Shelter is an Equal Opportunity Employer. We welcome applicants from diverse backgrounds and experiences, including individuals from historically underrepresented communities. We are committed to building a safe and inclusive workplace for all.

A Federal background search with the FBI and Illinois State Police is conducted for all positions. This is conducted through DCFS (Illinois Department of Children and Family Services). You must also be willing to be vaccinated or provide proof of vaccination against the COVID-19 virus, submit your school transcripts from the last school that you attended, complete a general physical with a TB (tuberculosis) test, provide a copy of your current driver's license and a copy of your current proof of auto insurance. You may be asked to provide proof of certification in CPR, CPI, Think Trauma or be willing to be trained in these areas.