Production Manager

Join the global leader in responsible marketing activation services

At HH Global, we help the world's most recognized brands turn their growth ideas into measurable impact through responsible marketing activation. We are a global marketing activation partner that connects brands to their customers and delivers sustainable marketing activation at scale. With over 4,000 colleagues across more than 55 countries, you'll join a diverse, high-performing community, empowered to deliver sustainable, innovative solutions for our clients.

Purpose of the Job

We are currently seeking a dynamic print Production Manager responsible for managing pharmaceutical client relationships and print project execution. Responsibilities include expertise in client relationship management and coordinating creative receipt and print production through constant liaison with internal HH Global teams, agency partners, and suppliers. The primary focus will be to deliver exceptional customer service to the client - ensuring adherence by all involved to specified deadlines and budgets, negotiating costing within defined limits and time frames for each job to ensure that internal procedures are followed at all times. The ideal candidate will have agency/ pharmaceutical print production experience and the ability to work with complex projects and diverse teams.

Key Responsibilities

• Meet with the client on new and existing projects, present subject matter expertise as necessary, and manage all production tasks from ideation consult through delivery.
• Work in line with all client contractual, commercial and agreed operational processes. Apply your knowledge of creative and print techniques to develop solutions for the client
• Develop a strong working understanding of the client business model and needs
• Provide new offerings to meet the client needs
• Build trust and rapport with the client, fellow team members, agency partners, and suppliers
• Lead project plans and apply strong project management expertise
• Stay apprised of trends in the marketing/advertising space and advise as applicable to the client
• Ensure strong quality standards are upheld and HH Global image is positively reflected in all work
• Review project briefs from the client to ensure all details are correct and all information is complete in order to meet the client's expectations and enable production to meet the project requirements.
• Operate within budgets and apply strong cost savings

Knowledge, Skills & Experience

• Ability to build, maintain, and nurture relationships with clients
• Experience working onsite at a client preferred
• 3+ years of combined experience in print production and agency/design studio background
• Ability to communicate confidently with clients about strategy, project management, work with agency partners, and coordinate all print production projects
• Excellent written and verbal communication skills to convey ideas and campaigns to both the client and internal teams
• Ability to identify, interpret, and prioritize business requests
• Ability to multi-task, prioritize, and manage time effectively
• Proficient with Microsoft applications, specifically Excel.

Company Benefits

• Healthcare, Dental, Vision Insurance.
• Short-term and long-term disability coverage.
• 401k with discretionary company match.
• 16 days of PTO with 9 company holidays + 3 floating holidays.

Your application will be reviewed by a member of our Recruiting Team and we'll reach out to you directly if there's a fit for the position. We're using video conferencing software to conduct many of our interviews, but all interviews will be live with a member of our Recruiting or Hiring teams.