Regional Facilities Manager

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Job Summary:

We are seeking a dynamic Regional Manager to join our account's core leadership team, where you will spearhead the delivery of best-in-class Facility Management Operations. In this pivotal role, you will act as a hands-on player-coach, guiding a dedicated facilities team to exceed all contract deliverables, from ensuring operational uptime and enhancing client satisfaction to championing service improvements and innovative best practices. A key collaborator, you will liaise with diverse businesses and stakeholders while supporting our Project Management, Experience Service, and Occupancy Planning functions to guarantee a fully integrated service. This position demands a forward-thinking leader with a proven strategic mindset and the ability to drive performance across a complex portfolio.

Responsibilities

• Establish and maintain a safety-first culture by promoting and driving safe work practices timely training, best practices as well as delivering rewards and recognitions to promote safe behavior.

• Drive superior performance through excellent people management Interface and develop relationships with on account team members and functions to ensure consistent delivery of global initiatives and practices

• Maintain high client, customer, and user satisfaction with services provided, measured through quarterly KPIs and client satisfaction

• Ensure effective integration of PDS, OP, ES, and IFM Operations across all sites to ensure seamless delivery to the client and drive a one-team mentality

• Drive superior performance through excellent management

• Own the financial and operational health of the region, implementing strategic plans to maximize value while diligently managing budget performance and variance reporting

• Ensure understanding of contract requirements across the organization

• Engage with individual sites to drive savings initiatives and keep savings tracker updated with all proper documentation

• Lead with a Principle-Based Management approach, fostering a culture of empowerment where team members are trusted to use sound judgment and drive results.

• Any and all other duties and tasks assigned.

Estimated compensation for this position is:

111,800 - 136,500.00 USD

The pay range listed is a total compensation range including bonus, if applicable. The provided range is an estimate and not guaranteed. An employment offer is based on applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data.

Location:

Remote - Atlanta, GA; Auburn Hills, MI; Tampa, FL; Arlington, VA

What this job involves:

As a Regional Facility Management Operations Leader, you will be responsible for overseeing and optimizing facility management operations across multiple sites. You'll drive excellence in safety, performance, client satisfaction, and operational efficiency while ensuring seamless integration of various functions and meeting contractual obligations. This role requires a strategic mindset, strong leadership skills, and the ability to balance multiple priorities in a dynamic environment.

Your day-to-day tasks will include:

* Fostering a safety-first culture through proactive measures and recognition programs

* Managing and developing high-performing teams across different regions and functions supporting multiple businesses and diverse stakeholders.

* Monitoring and improving client satisfaction through strong partnership

* Overseeing the integration of Project Delivery Services, Occupancy Planning, Experience Services and IFM Operations

* Managing budgetary plans and drive marginal value contribution initiatives across sites

* Ensuring compliance with contractual requirements and achieving performance goals

* Introducing and implementing innovative facility management solutions

* Collaborating with cross-functional teams to enhance service delivery and operational efficiency

*This role will be expected to travel up to 50% based upon the needs of the business.

Desired experience and technical skills:

Requirements:

* 7+ years of experience in facility management leadership roles

* Proven track record of managing large-scale facility operations and teams

* Strong financial acumen with experience in budget management and cost optimization

* Excellent communication and interpersonal skills

* Proficiency in facility management software and Microsoft Office suite

* Knowledge of safety regulations and best practices in facility management

Preferred:

* Professional certifications such as CFM (Certified Facility Manager) or IFMA credentials

* Experience with energy management systems and sustainability initiatives

* Knowledge of project management principles and practices

* Familiarity with lean management techniques and continuous improvement methodologies

* Experience in managing client relationships in a B2B environment

* Multilingual skills to support global operations

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you'repursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view ourSupplemental Privacy Statement which describes your rights and disclosures about your personal information.If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.